Assurant · 5 hours ago
Lender Placed Insurance Specialist II
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Responsibilities
Perform basic Data Entry functions as needed i.e. Manual addition & cancellation of policies (Systems used – Hazard Plus, Trackall 2.0 and LPS (Fidelity))
Process and resolve issues that require in-depth research. CCOs, CCWs, Tasks, and emails
Perform maintenance as necessary for the refund transaction. Notate applicable system for each loan transaction. - (including the letter log (14E)).
Ensure that all items are processed in a timely manner to meet and exceed established standards.
Process various special projects as needed.
Performs other duties as assigned including, but not limited to: LYDIA production log, batching, filing, LP letter reprints, assist with Mail Room functions as needed
Ability to meet deadlines to remain compliant with client’s goals and standards
Reviews and updates processing procedures as well as make recommendations for process improvements.
Process Lender Placed Insurance via payments report (039)
Verify that the LPI policy contains acceptable coverage amounts and premium, and take appropriate action to add or cancel LP coverage
Process LPI Wind and aging via payments report. (WNC & WNC List Bills/Assurant Wind)
Process Lender Placed Insurance via 039 report
Process Lender Placed Insurance via 063 database
Work Payment Exception Reports – 141, 22I, 22L, 449, 242, 5013 & 14E
Accurately input data, create manual disbursements, and maintenance the lines as needed.
Process and resolve issues that require minimal research.
Process various special projects as needed.
Resolves simple questions and problems, refers more difficult items to a higher level,
Identify systems errors or issues and advise all levels of management
Ability to meet deadlines to remain compliant with client’s goals and standards
Review/Analyze manual refunds and apply to the appropriate client entity (Checks/5013 report)
Qualification
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Required
High School Diploma
One year experience in an office setting (preferably in a production environment).
Ability to work under pressure to meet or exceed deadlines to maintain client expectations.
Ability to adapt easily as procedures/client needs change.
Ability to organize and prioritize workload.
Intermediary skill set for Microsoft Word & Microsoft Excel
Good communication skills (Verbal & Written) Professional candidate.
Ability to make good decisions
Familiar with mainframe computer and applications.
Preferred
Knowledge of LPS (Fidelity), HazardPlus, TrackAll 1.5, TrackAll 2.0, MortgageServ, RealServicing are a plus.
Data Entry Skills
Ability to multi-task
Lender Placed knowledge a plus
Knowledgeable in all the duties of the Hazard Insurance Specialist I position
Organize tasks to meet/deliver deadlines.
Able to interact with internal and external customers.
Resolves routine questions and problems while referring more complex issues to higher level.
Maintains files and records as required.
Company
Assurant
Assurant provides protection products and related services to safeguard companies against risks.
Funding
Current Stage
Public CompanyTotal Funding
$173.1M2023-02-28Post Ipo Debt· $173.1M
2004-02-05IPO· undefined
Leadership Team
Recent News
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2024-11-20
2024-11-11
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