Space Inch · 9 hours ago
Principal Consultant / Director of Product
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Responsibilities
Lead project management tasks. Oversee timelines, budgets, and communications
Excel in defining project scope, ensuring alignment with customer and engineering teams
Proactively identify and resolve potential project issues
Manage cross-functional teams, including UI designers, engineers, and QA staff, providing clear and effective instructions to each team member
Write detailed, technically sound tickets aligning business goals with user requirements
Possess architectural knowledge and technical skills to assist engineers in troubleshooting
Deliver persuasive presentations and demos to executive-level stakeholders
Form a deep understanding of end-user needs and pain-points and customer business objectives. This includes understanding the customer's industry, their competitors, their business models, and what features create the greatest potential ROI
Develop intuitive and compelling products that address user needs and company objectives
Collaborate with UI designers to create user-centered designs
Generate resonant product descriptions and high-quality discovery documents
Act as the primary point of contact for customers, managing relationships effectively
Identify and engage with key stakeholders at all levels of our work, understanding their motivations and communication styles. Develop strong trust relationships with these stakeholders
Produce "executive summaries" which describe the needs of our clients, the perspectives of their various stakeholders, and help us determine whether we are meeting the clients needs
Facilitate consensus-building within the customer's organization, within Space Inch teams, and among Space Inch, our clients, and any relevant third parties
Explore new business opportunities with existing clients.
Evaluate and enhance internal operations and project methodologies
Employ Space Inch's "Project Improvement Cycle" to interview everyone working on a project and identify areas for process improvement
Collaborate with clients and Space Inch engineering leadership to implement process improvements
Proficiently communicate project progress, issues, and challenges to the leadership team, fostering a shared perspective on each client and its challenges
Adapt communication to the needs of each leader
Manage up effectively by knowing when to employ the skills of each leader and how to seek context from each leader
Prepare the leadership team for C-Suite presentations, ensuring their readiness and effectiveness in high-level meetings
Gather essential information from clients, particularly when time is limited. Utilize a toolkit of strategies to uncover their actual needs
Balance technical detail with client understanding
Educate clients on optimal practices in a respectful manner
Employ technical resources to maintain the right technical expertise on projects
Monitor sprint and milestone progress consistently. Re-align project sprints as needed to adapt to changing requirements or inaccurate estimates
Challenge engineers' thinking confidently. Ask for alternate plans and extract thorough explanations
Know when and how to bring in additional support from engineering leadership
Develop comprehensive product descriptions that resonate
Cultivate creativity and mind-meld with designers
Resolve ambiguity in client needs, team roles, and solution strategies
Digg deeper to identify the real pain points and needs of clients and end-users
Monitor and address challenges that may arise outside of our immediate scope:
Client-side engineers are not on board with shared vision and scope
Client-side product owners are not on board or are struggling with requirements
Client-side team lacks some leadership capacity
Facilitate the integration of our team with the client's team. Strategize with our team to foster better team-mentality between companies
Know when to initiate a "Project Improvement Cycle." Know which potential process interventions will be best received and implemented by all parties
Implement effective monitoring strategies to identify and rectify inefficiencies
Maintain alignment and transparency among leadership
Qualification
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Required
Significant experience in software development as a project manager
Creative sense and the capacity to articulate opinions about design
Lead project management tasks. Oversee timelines, budgets, and communications
Excel in defining project scope, ensuring alignment with customer and engineering teams
Proactively identify and resolve potential project issues
Manage cross-functional teams, including UI designers, engineers, and QA staff, providing clear and effective instructions to each team member
Write detailed, technically sound tickets aligning business goals with user requirements
Possess architectural knowledge and technical skills to assist engineers in troubleshooting
Deliver persuasive presentations and demos to executive-level stakeholders
Form a deep understanding of end-user needs and pain-points and customer business objectives
Develop intuitive and compelling products that address user needs and company objectives
Collaborate with UI designers to create user-centered designs
Generate resonant product descriptions and high-quality discovery documents
Act as the primary point of contact for customers, managing relationships effectively
Identify and engage with key stakeholders at all levels of our work, understanding their motivations and communication styles
Produce 'executive summaries' which describe the needs of our clients, the perspectives of their various stakeholders
Facilitate consensus-building within the customer's organization, within Space Inch teams, and among Space Inch, our clients, and any relevant third parties
Explore new business opportunities with existing clients
Evaluate and enhance internal operations and project methodologies
Employ Space Inch's 'Project Improvement Cycle' to interview everyone working on a project and identify areas for process improvement
Collaborate with clients and Space Inch engineering leadership to implement process improvements
Proficiently communicate project progress, issues, and challenges to the leadership team
Adapt communication to the needs of each leader
Manage up effectively by knowing when to employ the skills of each leader and how to seek context from each leader
Prepare the leadership team for C-Suite presentations, ensuring their readiness and effectiveness in high-level meetings
A healthy relationship with risk - able to identify and manage it without becoming overwhelmed
High emotional intelligence and a genuine interest in understanding other people's psychology
A high level of self-awareness
Inherent curiosity about the mechanics of business operations and the ability to demonstrate this curiosity
A composed demeanor in high-pressure situations
Preferred
Bonus: You have used an executive coach or you've otherwise received and used coaching effectively
Bonus: You sometimes understood business needs before the C-Suite in some areas