Aon · 7 hours ago

Commercial Property Claims Specialist

Massachusetts, United States

Full-time

Remote

Mid Level

$80K/yr - $90K/yr

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Responsibilities

Handle/manage the property loss claim process involving claim reporting, investigation, claim preparation, claim submission, and claim payments.

Attend monthly business unit status review, prepare and present report on status of property losses and externally reported property claims.

Prepare forecasts of timing and amount of claims to be closed in 2024

Coordinate and interact with Operations and Maintenance groups regarding property claim matters.

Coordinate preparation and submission of claims and adjustment and recovery phases with insurance adjuster.

Assist and coordinate data gathering and documentation to support claims submission.

Prepare management reports for department and executive management on property claim/loss historical data, claims status, potential/recovery and general financial cost associated with claims process.

Manage all property/business interruption coverage structure for all operational assets;

Coordinate and manage the claims management process from start to finish;

May visit sites that suffer a loss to inspect with loss adjusters and assess loss and collect data;

Lead internal claims management process improvement initiatives

Qualification

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Property claims experienceBusiness acumenAnalytic abilityMicrosoft OfficeTask management

Required

College degree, preferably with area of study in Business, Finance, or Risk Management

This role requires previous property claims experience!

Ability to make sound business recommendations or decisions on assigned tasks.

A high degree of analytic ability and inductive thinking.

Competent judgment is required to study previously established, often partially relevant guidelines, plan for various interrelated activities and coordinate such activities related to assigned responsibilities.

Requires external interaction to carry out responsibilities.

Proficient working knowledge of Microsoft Office: Outlook, Word, Excel, PowerPoint;

Excellent written communication: capable of presenting work and writing work reports, scope of work, and contractual documentation;

Excellent verbal communication: able to verbalize in clear concise and tactful communication with senior executive management, clients, peers and team members;

Strong leadership and interpersonal skills: the ability to work well with people from different disciplines with varying degrees of experience;

Strong interpersonal skills with an ability to effectively support and work well with people from different disciplines and levels in the organization;

Organizational skills and detail oriented to ensure accuracy and quality;

Adaptability and flexibility to manage deadline pressure, ambiguity and change;

Ability to independently prioritize and manage multiple tasks/projects and meet deadlines.