CSG · 6 hours ago
Director of Sales
United States
Full-time
Remote
Director/Executive
$161K/yr - $258K/yr
10+ years exp
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Responsibilities
Develop and execute a comprehensive sales strategy to identify, target, and close new ISV, partner, and direct merchant accounts. Establish clear objectives and key results (OKRs) aligned with company goals.
Actively lead by example, participating directly in high-value sales activities and strategic engagements. Serve as a hands-on sales leader who models best practices while empowering and mentoring team members to succeed independently.
Hire, train, and coach a team of sales professionals, fostering a culture of accountability and excellence. Regularly assess team performance, provide personalized coaching, and support career development.
Identify and build strategic partnerships with ISVs and industry partners. Drive initiatives to increase market reach and maximize revenue from the partnership ecosystem.
Oversee the sales pipeline, ensuring consistent growth and accuracy in sales forecasting. Leverage Salesforce and data analytics to optimize sales performance and inform decision-making.
Collaborate closely with product and customer success teams to ensure a seamless customer journey from onboarding through post-sale support. Act as a voice of the customer to align product and service enhancements with client needs.
Work cross-functionally with Marketing, Product, and Customer Success teams to support sales initiatives, drive customer acquisition, and improve brand presence in the marketplace.
Regularly monitor sales performance metrics and KPIs, preparing reports for executive leadership. Use data-driven insights to refine sales strategies and target market segments effectively.
Qualification
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Required
Bachelor’s degree in Business, Marketing, or a related field.
10+ years of progressive sales experience, with at least 5 years in a leadership role within the payments or fintech industry.
Proven track record of success in acquiring and scaling ISV, partner, and merchant accounts.
Demonstrated 'coach/player' mentality—able to inspire and develop others while leading through personal sales engagements.
Deep understanding of the payments ecosystem and relevant sales strategies.
Strong interpersonal, communication, and negotiation skills.
Data-driven mindset with experience in leveraging CRM and analytics for sales optimization.
Ability to thrive in a fast-paced, results-oriented environment with changing priorities.
Experience working within a SaaS or business process automation environment.
Familiarity with regulatory and compliance standards in payments.
Demonstrated ability to cultivate strategic partnerships with technology providers and industry leaders.
Benefits
Work from Home, in-office, or hybrid
Employee Belonging Groups
Healthcare: Dental, Medical, and Vision
Paid Vacation, Volunteer, and Holiday Time Off
Company
CSG
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary.
5,001-10,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$375M2023-09-06Post Ipo Debt· $375M
2003-12-05IPO· undefined
Leadership Team
Eric Carrasquilla
SVP and GM, Digital Engagement Solutions
Jim Hare
Vice President and General Manager, Field Service Management Division of CSG
Recent News
2024-06-04
Currency News Centre
2024-05-04
Investing.com India
2024-05-04
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