Swooped ยท 16 hours ago
Configuration Specialist
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Artificial Intelligence (AI)Human Resources
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Responsibilities
Configure and conduct quality assurance on the products
Review time to value and customer health trends across the Customer Success function
Support Implementation Managers in User Acceptance Testing with customers
Assist Customer Success Managers in value realization analyses
Qualification
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Required
1-2 years of experience in a technical support, analysis, or product configuration role
Data-driven, detail-oriented, customer-focused, business-minded, and intellectually curious
Excellent written and verbal communication skills
A self-starter who loves learning and is proactively seeking opportunities to contribute
Open to travel opportunities to customer sites
Preferred
Experience in healthcare or startups