Swooped · 5 hours ago

Business Operations Lead

United States

Full-time

Remote

Senior Level, Lead/Staff

$175K/yr - $200K/yr

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Artificial Intelligence (AI)Human Resources

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Responsibilities

Conduct analysis of the go-to-market strategy, focusing on target customers, pipeline generation, the ability to close that pipeline, and customer retention.

Review current processes for deal desk operations, invoicing, commissions, and territory planning, among other areas, and recommend improvements.

Understand the customer journey and identify opportunities to enhance the experience and operations.

Collaborate with finance on budgeting and forecasting for the go-to-market areas.

Manage ad hoc tasks such as investor reporting and Board presentation preparation.

Qualification

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Business data analysisGo-to-market strategyProcess improvementBudgetingForecastingInvestor reportingBoard presentation preparationService orientation

Required

Ability to work both collaboratively and independently to perform necessary tasks and improve processes.

A flexible mindset to learn and adapt as needs evolve, while being resolute enough to implement meaningful changes and controls through improved processes, keeping service orientation and the organization's needs in focus.

A desire to build and grow; this is an opportunity to become the first internal accounting hire, enabling you to help establish a foundation for growth and drive the desired culture.