Endeavor · 5 hours ago
Catering Performance Sr. Director - FIFA World Cup 26™
North Carolina, United States
Full-time
Remote
Senior Level, Lead/Staff
$120K/yr - $160K/yr
10+ years exp
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Responsibilities
Develop and implement processes to achieve cost efficiency while meeting the highest service standards.
Ensure that all catering operations meet budgetary and financial targets without compromising the guest experience.
Establish and oversee reporting systems that provide real-time visibility of operational performance to stakeholders.
Analyze performance data to identify trends, areas for improvement, and best practices across venues.
Partner with catering vendors, finance, and operations teams to ensure seamless coordination across all venues.
Drive accountability by clearly communicating expectations, monitoring contractual obligations, and ensuring consistent performance delivery.
Work with catering partners to ensure all necessary capabilities, resources, and training are in place for delivering FIFA’s food and beverage standards efficiently.
Support continuous improvement initiatives to enhance operational readiness.
Establish and enforce quality standards to ensure that food and beverage services align with FIFA’s hospitality expectations.
Conduct regular audits to ensure compliance with health, safety, and service standards.
Develop mechanisms to monitor and report on all contractual performance indicators, ensuring that catering partners meet or exceed their obligations.
Address any performance issues proactively to maintain high standards.
Identify opportunities for process optimization, resource allocation, and cost control to enhance operational efficiency.
Implement initiatives to drive consistent improvements in service quality and financial outcomes.
Qualification
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Required
Bachelor’s degree in Hospitality Management, Operations Management, Business Administration, or a related field.
10+ years in catering operations or hospitality management with a focus on performance optimization and large-scale events.
Strong analytical, organizational, and leadership skills.
Proficiency in setting up and monitoring performance metrics and reporting systems.
Skilled in negotiation, financial analysis, and team collaboration.
Comprehensive knowledge of food and beverage operations, cost management strategies, and performance improvement techniques.
Familiarity with industry compliance and quality standards.
Ability to work extended hours, including nights, weekends, and holidays.
Willingness to travel frequently to support operations across all tournament venues.
Preferred
Proven experience in a senior operations or performance management role within major sports or entertainment events.
Expertise in performance reporting, financial analysis, and contract management.
Proficiency with operations management software and performance tracking tools.
Benefits
Health care
Retirement
Vacation
Other paid time off
Additional offerings
Company
Endeavor
ENDEAVOR is a media company in the fields of sports, events, media and fashion.
5,001-10,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$14.99M2024-04-02Acquired· undefined
2023-08-04Private Equity· $14.99M
2021-04-29IPO· undefined
Leadership Team
Norris Scott
Senior Vice President Business Development
Ori Birnbaum
Senior Vice President of Product and Technology
Recent News
2023-05-11
2023-02-08
Company data provided by crunchbase
