Be an early applicantLess than 25 applicantsPosted by Agency

Company

Tata Consultancy Services · 5 hours ago

Scrum Master with experience in Pega and Fluxx

Philadelphia, PA

Full-time

Remote

Senior Level, Lead/Staff

$90K/yr - $120K/yr

8+ years exp

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Business Information SystemsConsulting

H1B Sponsor Likely

Hiring Manager

Deepa Mhatre

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Responsibilities

Oversee technical implementation and ensure alignment with the application roadmap, including backlog maintenance, prioritization, and scheduling.

Conduct feasibility assessments for new opportunities and define high-level implementation estimates.

Act as a liaison between product engineers, implementation teams, and business users to align priorities and objectives.

Facilitate workshops with T/PgMs to define workflows, identify opportunities for improvement, and ensure technical feasibility within the Customer's ecosystem and tooling landscape.

Manage end-to-end delivery lifecycle:

Sprint planning, development, quality assurance (QA), user acceptance testing (UAT), and production releases.

Monitor, prioritize, and route production support queues.

Coordinate break-fix management, including writing, deploying, and reviewing code.

Maintain delivery schedules and provide status reporting to stakeholders.

Create and continuously update comprehensive training materials, user guides, and onboarding documentation for both Pega and Fluxx applications.

Drive user adoption by conducting workshops and training sessions tailored to diverse user groups, ensuring both the applications and platforms are utilized to their fullest potential.

Develop strategies to extend platform and application reach, advocating for their integration into broader organizational processes.

Collaborate with business users to define success metrics and oversee the implementation of dashboards and reporting tools, enabling data-driven decision-making and application improvements.

Partner with stakeholders to analyze performance metrics, identify trends, and recommend enhancements to improve system efficiency, user satisfaction, and ROI.

Proactively identify opportunities for process automation and optimization, ensuring alignment with organizational goals and user needs.

Excellent Delivery management, Communication Skills, Stakeholder/Vendor Management, Process Improvement

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

PegaFluxxBusiness AnalysisScrum MasterStakeholder EngagementDelivery ManagementProcess ImprovementTraining DevelopmentData-Driven Decision Making

Required

SME in both Pega and Fluxx platforms

Provide technical and application-level guidance to implementation teams as well as application users and stakeholders

Experience Required 08 to 10 Years

Oversee technical implementation and ensure alignment with the application roadmap, including backlog maintenance, prioritization, and scheduling

Conduct feasibility assessments for new opportunities and define high-level implementation estimates

Act as a liaison between product engineers, implementation teams, and business users to align priorities and objectives

Facilitate workshops with T/PgMs to define workflows, identify opportunities for improvement, and ensure technical feasibility within the Customer's ecosystem and tooling landscape

Manage end-to-end delivery lifecycle: Sprint planning, development, quality assurance (QA), user acceptance testing (UAT), and production releases

Monitor, prioritize, and route production support queues

Coordinate break-fix management, including writing, deploying, and reviewing code

Maintain delivery schedules and provide status reporting to stakeholders

Create and continuously update comprehensive training materials, user guides, and onboarding documentation for both Pega and Fluxx applications

Drive user adoption by conducting workshops and training sessions tailored to diverse user groups, ensuring both the applications and platforms are utilized to their fullest potential

Develop strategies to extend platform and application reach, advocating for their integration into broader organizational processes

Collaborate with business users to define success metrics and oversee the implementation of dashboards and reporting tools, enabling data-driven decision-making and application improvements

Partner with stakeholders to analyze performance metrics, identify trends, and recommend enhancements to improve system efficiency, user satisfaction, and ROI

Proactively identify opportunities for process automation and optimization, ensuring alignment with organizational goals and user needs

Excellent Delivery management, Communication Skills, Stakeholder/Vendor Management, Process Improvement

Bachelors degree

Preferred

Experience in remote work

Working in Eastern Time Zone

Company

Tata Consultancy Services

Glassdoor

3.8

Tata Consultancy Services is a multinational information technology services, business solutions, and consulting company based in India.

Founded in 1968

Mumbai, Maharashtra, IND

10,001+ employees

http://www.tcs.com

H1B Sponsorship

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Trends of Total Sponsorships

2023 (6766)

2022 (10550)

2021 (11696)

2020 (10701)