Armis · 5 hours ago
Tier 2 Technical Support Engineer
Dallas, TX
Full-time
Remote
Entry, Mid Level
$70K/yr - $100K/yr
2+ years exp
Maximize your interview chancesCyber SecurityInformation Technology
No H1B
U.S. Citizen Only
Insider Connection @Armis
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Responsibilities
Provide second level support with a focus on our US based customers.
Help pave the way as the knowledge source to our growing customer base, as you will work to resolve our customers’ most pressing technical issues.
Apply your creativity and innovative ideas that best support and create a lasting experience for our customers.
Take ownership of customer cases and troubleshoot customers’ issues.
Support our customers in making the most of our products.
Take on projects either within/with other teams to create a company-wide impact.
Qualification
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Required
Must be a US Citizen
At least 2 years of experience in a similar role
Industry experience in Cyber Security, particularly network security or application security is required
Experience with enterprise customer accounts is required
Technical networking knowledge in TCP/IP and the application layer
Technical experience supporting Linux-based products
Composing SQL queries and working with Databases
Enjoy working with customers using excellent communication and problem-solving skills
Preferred
Working with Docker/Kubernetes-based environments is preferred
Experience with Scripting languages (Bash, Python or equivalent) is preferred
BS degree in CS or equivalent is preferred
Benefits
Bonus and Pre IPO Equity
Comprehensive health benefits
Discretionary time off
Paid holidays including monthly me days
Company
Armis
Armis is THE asset intelligence cybersecurity company.
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
$737MKey Investors
One Equity PartnersBrookfield GrowthSequoia Capital
2024-10-28Series D· $200M
2021-11-29Series Unknown· $300M
2021-02-09Series Unknown· $125M
Leadership Team
Yevgeny Dibrov
Co-Founder and CEO
Nadir Izrael
Co-Founder and CTO
Recent News
globallegalchronicle.com
2024-11-21
The Independent
2024-11-21
2024-11-08
Company data provided by crunchbase
