Hagerty · 5 hours ago

Total Loss Adjuster

United States

Full-time

Remote

Entry, Mid Level

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Responsibilities

Makes timely and appropriate contacts with necessary parties

Determines and completes appropriate level of investigation which includes but is not limited to reviewing policy contracts and communicating with underwriting

Sets timely total loss reserves

Notifies underwriting of total loss vehicles

Obtains salvage values of total loss vehicles

Prepares total loss damage evaluation, total loss letter, determination, and actual cash value of vehicle when appropriate

Prepare and secure all needed paperwork

Consistently provides excellent customer service

Determines settlement value and negotiates proper settlement of claims within authority

Provides recommendations for settlement and disposition of claims exceeding authority level

Pursues subrogation when appropriate

Provides backup assistance to team members when necessary

Effectively manages workload and tasks to keep claims current and documented appropriately

Identifies claims in which state required letters must be sent and sends those letters in a timely manner with accurate and thorough information

Qualification

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Claims HandlingMS OfficeMulti-jurisdiction ExperienceLicensing