66 applicants

Company

Opti9 Tech · 6 hours ago

BCDR Engineer I

United States

Full-time

Remote

Entry Level

$70K/yr - $90K/yr

2+ years exp

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Cloud ManagementInformation Technology

H1B Sponsor Likely

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Responsibilities

Manage and maintain a large-scale Veeam Cloud Connect infrastructure that includes Gateways, Proxies and Scale-Out Backup Repositories

Administer, maintain, and optimize large Zerto environments, including ZCMs, ZVMs, VRAs, and VPGs, ensuring they meet customer disaster recovery objectives

Manage and maintain large-scale Veeam Backup for Microsoft 365 environments

Monitor performance and availability of Veeam and Zerto environments, addressing any potential bottlenecks or issues

Conduct regular health checks on backup systems, troubleshoot issues, and escalate to higher-level and/or vendor support when necessary

Ensure system stability by performing timely software upgrades on both Veeam and Zerto platforms

Apply industry best practices for patching and maintaining Veeam and Zerto platforms, ensuring minimal downtime

Follow established internal management processes, ensuring all critical security patches are applied promptly without disrupting services

Follow established internal best practices for data backup, replication, and recovery, ensuring data integrity and availability in the event of a disaster

Design, implement, and maintain disaster recovery solutions to ensure business continuity for both Opti9 Technologies and its customers

Collaborate with customers to implement tailored disaster recovery solutions that meet their RTOs and RPOs

Periodically perform internal and/or customer disaster recovery tests to ensure full compliance and effectiveness of business continuity and disaster recovery plans

Provide technical guidance on disaster recovery strategies using Zerto and Veeam for replication and failover

Serve as a technical escalation point for Opti9’s front-line support (NOC) for Veeam and Zerto platforms

Work closely with the Opti9’s front-line support team, customers, and vendors directly to troubleshoot and resolve customer backup and disaster recovery issues in a timely and efficient manner

Escalate complex troubleshooting issues as needed to Opti9 Level 2 and higher and/or vendor support to ensure a high level of service

Assist in the onboarding and implementation of new customers, configuring Veeam and Zerto environments as per customer requirements

Engage with customers to understand their unique needs and provide expert advice on the best solutions to meet those needs

Provide guidance to both customers and internal teams regarding the use of Veeam and Zerto for disaster recovery

Update existing documentation of internal system configurations, procedures, and issues for internal reference and customer reports

Assist with generation of client specific documentation and configurations as required

Generate reports following Opti9’s SOPs on backup performance, incidents, and compliance with recovery objectives

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Veeam Cloud ConnectZertoBackupDisaster RecoveryAWSAzureGCPVMware vSphereMicrosoft Hyper-VDisaster Recovery PlanningWindows Server AdministrationLinux Server AdministrationTechnical Support

Required

Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience

2+ years of experience in a backup and disaster recovery engineering role

Proficiency in virtualization technologies such as VMware vSphere and Microsoft Hyper-V

Understanding of networking fundamentals and experience with disaster recovery networking considerations

Familiarity with Windows and Linux server administration

Friendly and approachable, it’s easy for you to connect with both colleagues and clients

Positive attitude, even in challenging situations such as real-world disaster scenarios

Excellent problem-solving and troubleshooting abilities

Strong communication skills, both written and verbal, to interact effectively with customers and internal teams

Ability to work independently and as part of a team in a fast-paced environment

Detail-oriented with a strong focus on maintaining uptime and meeting service level agreements

Preferred

Veeam (e.g., Veeam Certified Engineer – VMCE) and Zerto (e.g., Zerto Certified Professional) preferred but not required

Hands-on experience with Veeam Cloud Connect, Veeam Backup for Microsoft 365 and Zerto, including backup, replication, and failover management preferred

Experience working in cloud-based environments (Azure, AWS, or private clouds) preferred

Relevant industry certifications are a plus

Benefits

Unlimited PTO

Medical/Dental/Vision Insurance

Health Savings Account and Flexible Spending Accounts

401(k) with company match

Professional Development Program

Casual atmosphere

Recognition Programs

Group Volunteer Opportunities

Healthy Rewards Program

Option to be remote position

Company

Opti9 Tech

Opti9 is a leading hybrid cloud solutions provider with offices in Garden City, NY, Omaha, NE, Overland Park, KS, and St.

Founded in 1998

Garden City, New York, USA

51-200 employees

http://www.opti9tech.com

H1B Sponsorship

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2022 (2)

2021 (2)