Mastrics ยท 7 hours ago
Software Development Engineer, Amazon Connect
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IT Services and IT Consulting
No H1BU.S. Citizen OnlySecurity Clearance Required
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Responsibilities
Own code end-to-end from design to development.
Work closely with senior technical leaders within the team.
Demonstrate self-motivation and the ability to grasp concepts quickly.
Work across multiple projects/priorities while maintaining sound development practices to ensure the quality delivery of enterprise solutions.
Qualification
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Required
U.S. Citizen
Bachelor's degree and at least 5 years of experience
Eligible to obtain and maintain and government security clearance
Experience implementing AWS Connect
Proficiency with declarative Salesforce development, including but not limited to objects, Flows, process builders, lightning app builder, approval processes and communities
Experience with Call Center implementations leveraging Service Cloud, Service Console, Service Cloud Voice, Salesforce Knowledge and Case Management
Proven knowledge and practical application of Salesforce development, including but not limited to Lightning, Apex, force.com APIs and decision-making skills
Demonstrate self-motivation and the ability to grasp concepts quickly
Functional knowledge of Salesforce data structure and understanding of how to leverage the tool to meet complex process and reporting requirements
Ability to work across multiple projects/priorities while maintaining sound development practices to ensure the quality delivery of enterprise solutions
Preferred
Experience with Federal Government customers and contracts
Knowledge and experience with Agile and DevSecOps methodologies
Experience with MuleSoft
Experience with GitLab, GitHub, Jenkins, SonarQube, Checkmarx
Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce
Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision
Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Teams, face-to-face)
Take initiative to recommend process improvements and demonstrate creative thinking
Company
Mastrics
Mastrics, LLC is an innovative Woman-Owned Small Business (EDWOSB certified) specializing in software development and business intelligence.