Allstate · 5 hours ago

Inside Property Adjuster - Remote CST

Illinois, United States

Full-time

Remote

Entry Level

$18.27/hr - $31.25/hr

1+ years exp

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Responsibilities

Your primary responsibility will involve virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately.

You will be interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration.

This communication will take place through different channels, including voice calls, email, and text messages.

This role places a particular focus on water losses, ensuring that our customers receive the highest level of support and resolution for these specific claims.

You’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim.

You’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.

You’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process.

You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.

You’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.

You’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on.

You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.

Qualification

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XactimateInsurance ClaimsDigital LiteracyProperty Claims