160 applicants

Company

EBQ · 8 hours ago

Salesforce Administrator

Austin, TX

Full-time

Remote

Entry Level

$45K/yr - $65K/yr

1+ years exp

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Responsibilities

Gather client’s business requirements and transform these into technical requirements for Salesforce design

Leverage Salesforce best practices to minimize the need for custom development

Write technical documentation for clients outlining standard operating procedures

Accurately execute training modules with EBQ customers

Audit Salesforce and provide detailed plan to optimize configuration

Identify and communicate project risks and issues in a timely manner

Effectively migrate and implement Salesforce for new organizations

Work with EBQ’s customers to understand their unique business needs and then customize Salesforce to meet business requirements

Develop relationships with clients and confidently demonstrate business process expertise when advising client executives and stakeholders

Create and manage custom field and objects, flows, record types, data validation, page layouts, and third-party integrations

Develop and create customized reports and dashboards based on client needs

Manipulate data and import into Salesforce using various ETL tools

Keep abreast of new Salesforce features and functionality in order to provide recommendations for process improvements to EBQ’s clients

Effectively manage task within EBQ’s project management system

Retain and accurately apply the training and direction received from management

Consistently achieve or exceed monthly target(s) established by supervisor

Adhere to company policies and values

Work effectively in a collaborative work environment and professionally represent EBQ to clients

Perform other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce.comSalesforce Administrator CertificationAgile methodologiesScrum methodologiesData architectureMicrosoft ExcelSQLSOQLOnline screen sharing toolsBusiness Analyst experienceSales experienceRelease managementSoftware development lifecycleNon-Profit organizations experienceSMBEnterprise organizations experienceAdditional Salesforce certifications

Required

Highly motivated and disciplined self-starter with excellent oral and written communication skills

Understanding of Salesforce best practices and data architecture

Salesforce Administrator Certification

1-2 years of Salesforce experience as an end-user or 6 months of experience as a Salesforce admin

Strong customer service and organizational skills

Understanding of Agile and Scrum methodologies

Working proficiency with Microsoft Excel

Process-oriented

High attention to detail

Preferred

Online screen sharing tools such as RingCentral Meetings, WebEx, GoToMeeting, or Join.Me

Knowledge of SQL or SOQL

Additional preferred Salesforce certifications: Advanced Administrator, Platform App Builder, Business Analyst, Sales Cloud Consultant, Service Cloud Consultant, Nonprofit Cloud Consultant, Experience Cloud Consultant, Marketing Cloud Consultant, or CPQ Specialist

Business analyst and/or sales experience

Experience working with both SMB and Enterprise organizations

Experience working with Non-Profit organizations

Understand or experience in release management and software development lifecycle