OppFi · 1 day ago
Associate, Fraud Investigator
United States
Full-time
Remote
Entry Level
$47K/yr - $47K/yr
2+ years exp
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Responsibilities
Investigate and research cases of identified fraud, fraud loss, or suspicious events to identify fraud rings and patterns, assist victims in resolving fraud events, and denying fraud claims identified as false through investigation
Thoroughly investigate cases of potential and suspected fraud to determine validity of claims.
Perform independent, comprehensive, investigative reviews related to financial fraud types like Identity Theft, Payment Fraud, Elder Financial Abuse etc.
Provide timely and accurate response to ensure customers receive the best service when verification is requested
Communicate risk decisions effectively in both verbal and written communication to customers, internal business partners, agent offices and management.
Maintain accurate records of investigations, findings, and actions taken, adhering to confidentiality and data protection standards.
Provide consultation and day-to-day support to internal associates related to fraud investigations and loss mitigation opportunities
Perform other jobs as assigned such as assisting to train department personnel
Maintain and manage a caseload while meeting competing SLA requirements.
Qualification
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Required
Bachelor’s Degree in a business related discipline preferred. Equivalent work experience in business management or criminal justice may substitute education requirement
2+ years of work experience with minimum 1 year of fraud Investigations experience required
In depth knowledge and understanding of fraud
Proficiency with Microsoft Office products including Word and Excel and knowledge of Databases
Strong research skills
Excellent verbal, written, and interpersonal communication skills
Ability to meet stringent deadlines
Ability to achieve high production and quality standards
Ability to work effectively, as well as independently, in a team environment
The ability to deal with ambiguity and a changing work environment
Benefits
401(k) matching program
Generous paid time off
Medical, dental, and vision coverage
Tuition reimbursement
DoorDash DashPass
Figo pet insurance
Rocket Lawyer
Access to LinkedIn Learning
Fringe, which is a lifestyle benefits platform that allows employees to decide how to spend rewards from dozens of vendors like Uber, DoorDash, and UrbanSitter.
Company
OppFi
OppFi a financial technology platform that powers banks to help the everyday consumer gain access to credit.
501-1,000 employees
H1B Sponsorship
OppFi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (5)
2022 (6)
2021 (6)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$450MKey Investors
Atalaya Capital
2023-07-07Post Ipo Debt· $250M
2022-12-12Post Ipo Debt· $150M
2021-07-27IPO· undefined
Leadership Team
Stacee Hasenbalg
Chief Compliance & Enterprise Risk Officer
Recent News
Business Wire
2024-11-07
2024-06-04
2024-06-04
Company data provided by crunchbase
