State of Minnesota · 19 hours ago
IT Business Analyst - ITS2
Saint Paul, MN
Full-time
Remote
Entry, Mid Level
$27.76/hr - $45.14/hr
2+ years exp
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Responsibilities
Participate in requirements-gathering sessions to analyze, define, and document business processes, software requirements, and data management systems.
Develop specifications for innovative technology initiatives.
Serve as a liaison between IT and business representatives.
Aid in the design of system functionalities and modifications.
Collaborate on implementation planning for system changes and releases.
Document system changes.
Identify and resolve problems.
Maintain project information and documentation.
Qualification
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Required
Position requires a minimum of two (2) years of experience in performing IT business analysis functions.
Experience must include: Managing business requirements.
Working as a business analyst, writing documentation, system specifications and leading or facilitating discussions on process discovery, requirements gathering, and other key BA duties with diverse groups of stakeholders.
Experience collaborating on projects.
Creating diagrams and effectively communicating content.
Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
Customer service skills that include active listening, empathy, and problem-solving.
A bachelor’s degree or higher in Information Technology or an IT related field substitutes for two (2) years of experience, OR an IT or related associate’s degree substitutes for one (1) year.
Preferred
Practical or Work Experience (at least one of the following is preferred): Experience working within Agile project methodologies.
Experience with grants management processes.
Experience with financial accounting.
Experience with Salesforce Customer Relationship Management (CRM) tool.
Experience with other Software as a Service (SaaS) CRM solutions such as Microsoft Dynamics 365, HubSpot CRM, Zoho CRM, etc.
Experience with requirements gathering, planning, and implementation of various vendor SaaS solutions.
Ability to collaborate and work effectively as part of an Agile team and is flexible, and quick to adapt to change.
Experience with gathering requirements to benefit system builds and writing detailed user stories.
Experience writing and conducting tests for requirements and system specifications.
Experience setting up a contact center by working with vendor products, configurable products, and commercial-off-the-shelf (COTS) products from design through implementation.
Communication skills in translating technical and system information for non-technical stakeholders.
Knowledge or experience using the Microsoft Suite of tools, SQL, Power BI, and Excel to manage and summarize data.
Knowledge of and / or experience with Power Apps, AWS Connect, Microsoft Azure, and Azure Services (e.g., cloud technologies, managed databases, API Manager).
Benefits
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Training, classes, and professional development
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Company
State of Minnesota
The government of the state of Minnesota.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Tim Walz
41st Governor of Minnesota
Recent News
National Capital Flag
2024-05-16
Company data provided by crunchbase
