56 applicants

Company

Business Wire · 3 days ago

Newsroom Editor

Eastern United States

Full-time

Remote

Entry Level

$18/hr - $21/hr

Maximize your interview chances

AdvertisingBroadcasting

No H1B

Insider Connection @Business Wire

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Format, edit and proofread press releases on a computer quickly and accurately

Code each release based on a client’s request for distribution, suggest additional or alternative circuits that may be beneficial to the client and talk to them about conflicting distribution instructions

Contact clients regarding any problems that could lead to errors (grammar or punctuation mistakes, typos, missing contact information, etc.)

Assess the authenticity of press release orders and escalate potentially problematic content appropriately

Display good judgment in helping to resolve issues

Monitor incoming orders and ensure that all are accounted for and handled in a timely fashion

Monitor online to ensure successful transmission of content

Assist other Newsroom teams with overflow of orders as necessary

Perform opening/closing or other shift-change duties as necessary

Maintain up-to-date knowledge of Business Wire products, services, procedures and policies

Assist with incoming phone calls, including fielding client questions regarding distribution options, and answering other general questions

Help guide clients through the process of submitting orders to Business Wire, including how to use the Business Wire website

Provide membership information and set up new accounts when the situation is approved and appropriate

Collaborate with sales and other departments as necessary

Communicate all technical issues to the Service Desk or Web Support teams in a timely and detailed fashion

Authorize credit card payments when necessary

Run and submit the daily distribution report to the billing department by set deadline

Maintain a log of daily activity

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Computer literacyMS WordMS ExcelCustomer service skillsPhone manner

Required

Bachelor’s degree

Excellent communication and customer service skills

Ability to work effectively with a variety of people in a team environment

Ability to multitask, prioritize workflow, and follow projects through to completion under tight deadlines

Strong attention to detail

Ability to exercise good judgment

Basic technical skills and computer literacy, including proficiency in standard business applications (i.e., MS Word and Excel; Web, etc.)

Must demonstrate reliability through good attendance and punctuality

Courteous and professional phone manner

Professional demeanor

Must be flexible with schedule, as needed

Benefits

Ability to work remotely

Excellent health benefits that begin on your first day of employment

$100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources

401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance)

PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!

Company

Business Wire

Glassdoor

2.6

Business Wire is a well-respected global news source for press releases, photos, multimedia, and regulatory filings. It is a sub-organization of Berkshire Hathaway.

Founded in 1961