Senior Product Manager, Audiences @ Customer.io | Jobright.ai
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Customer.io · 22 hours ago

Senior Product Manager, Audiences

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Comp. & Benefits

Insider Connection @Customer.io

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Contribute a deep knowledge of customer data segmentation and analytics, ML/AI-driven insights, cross-channel and cross-device identity resolution in a cookie-challenged ecosystem, and the related competitive landscape.
Create a forward-looking vision, strategy, and roadmap for the Audiences team in collaboration with your Design and Engineering partners
Ground that vision, strategy, and roadmap in business impact, supported by quantitative and qualitative insights
Build alignment around that vision, strategy, and roadmap across Engineer, Product, and Design Leadership
Collaborate with the squad to bring that vision, strategy, and roadmap to life!

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product ManagementCustomer Data SegmentationMarketing Automation ToolsData ProficiencyBusiness AcumenAlignment-Building ExpertiseStorytelling ExpertiseFluency with APIFluency with JSON

Required

Working hours that overlap with 9 AM to 11 AM Eastern Daylight Time
5+ years of product management experience in a software development setting
2+ years on the segmentation/cohorting capabilities of a marketing or product analytics product
Business acumen - you know how to connect strategies and roadmaps to revenue and cost
Storytelling expertise - you frame visions, strategies, and roadmaps in clear, memorable ways
Alignment-building expertise - you listen, understand, and influence at a near-executive level
Product-led Growth experience - you’ve used marketing automation tools before
Data proficiency - you can source, analyze, and present quantitative and qualitative data
Excellent writing skills - you write clearly and concisely, favoring plain language over jargon
Initiative - you take ownership of problems when next steps aren't clear

Preferred

Fluency with concepts like unique identifier, API, and JSON is a plus

Benefits

Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
16 weeks paid parental leave (including adoption and foster care)
100% paid insurance premiums for you and your dependents
401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
$1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
$250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
$300/month co-working space rental reimbursement
$2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
$1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
One month sabbatical after five years at Customer.io
We also have opportunities to meet in person with your peers throughout the year

Company

Customer.io

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Customer.io enables users to send newsletters to selected segments of customers using their website data.

Funding

Current Stage
Growth Stage
Total Funding
$9.8M
Key Investors
Spectrum EquityOregon Venture Fund
2022-03-07Series A· undefined
2021-06-24Equity Crowdfunding· $5M
2017-03-24Seed· $2.9M

Leadership Team

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Colin Nederkoorn
Founder & CEO
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John Allison
CoFounder, Board Member, CTO Emeritus
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Company data provided by crunchbase
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