HubSpot · 1 day ago
Manager, Success Solution Architecture
United States
Full-time
Remote
Mid, Senior Level
7+ years exp
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Responsibilities
Lead from the front - Stay aware of industry trends and expand your own business and technical acumen so you can drive your team’s business forward
Support your team and contribute to delivering thought leadership that spurs technical innovation among HubSpot’s largest and most technically complex accounts.
Build, maintain and evolve executive-level relationships to boost confidence and trust with high-value customers.
Own account escalations when necessary & pitch relevant service offerings to clients
Collaborate with the Success Solutions organization to define the operating model for how Success Solution Architects engage and scale globally with customers.
Develop customer engagement models that focus on proactive engagement that drive use case expansion
Engage with the HubSpot product team to stay aware of new product features and plan for how the Success SA team will learn and incorporate these into solution designs.
Design and implement multi-threaded account management strategies.
Collaborate with Customer Success leadership on vision, strategy, and innovation for the Solution Architects team.
Help design a Solution Architect Specialization program
Develop, coach, and mentor your Solution Architect team.
Foster operational rigor and push team growth in solution selling, presentation skills, and creating value-driven architectures of varying complexity.
Oversee recruitment, hiring, and training of new team members.
Foster a high-performance environment while boosting team engagement.
Qualification
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Required
Minimum of 7 years professional experience and minimum of 1 year of demonstrated people leadership experience (i.e. team lead, manager) in a solutions-oriented role managing complex technical problems.
Strong background in designing technical solutions to business problems.
Experience deploying SaaS solutions or hands-on technical/development experience preferred - this is a technical strategy focused role and you will need to hold your own with your team.
Experience in coaching, developing, and making employees reach their best potential while maintaining high morale.
Strong influence and persuasion skills, with an ability to collaborate with implementation partners.
Track record of achieving goals, aligning a team around key metrics, and successfully managing change.
Ability to communicate effectively at all levels of management, and cross-departmental collaboration.
Preferred
Experience deploying SaaS solutions or hands-on technical/development experience preferred - this is a technical strategy focused role and you will need to hold your own with your team.
Company
HubSpot
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.
5,001-10,000 employees
H1B Sponsorship
HubSpot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (61)
2022 (103)
2021 (88)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$100.5MKey Investors
Scale Venture PartnersMatrixGeneral Catalyst
2014-10-10IPO· undefined
2012-11-05Series E· $35M
2011-03-08Series D· $32M
Leadership Team
Yamini Rangan
Chief Executive Officer
Dharmesh Shah
Founder & CTO
Recent News
The Motley Fool
2024-11-25
2024-11-25
Company data provided by crunchbase
