CBase Inc ยท 11 hours ago
Release Manager @ St. Louis, MO (LOCAL TO MO) - 12 Months with EXT - Remote Role
St Louis, MO
Contract
Remote
Mid Level
3+ years exp
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Hiring Manager
Manoj VajPayee
Insider Connection @CBase Inc
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Responsibilities
Organizes assigned activities across telecommunications applications, teams, and projects; accountable for dependency management within the scope of assigned telecommunications release components.
Collaborates with team members to ensure execution of release adheres to the plan and timeline.
Maintains release documentation and archives; stays abreast of future IT telecommunications maintenance activities.
Practices adherence to the organization's release and change management processes, policies, and procedures.
Completes assigned projects within budgetary and scheduling guidelines with minimal management involvement.
Collaborates with vendors and/or customers throughout the execution of tasks and activities.
Collaborates with essential department team members to understand voice services operations and technologies.
Tracks progress and reports to internal teams and external sponsors when needed.
Conducts and participates in discovery efforts to uncover location voice services designs.
Performs analytical, technical, and administrative support in the planning, designing, testing, and implementation of telecommunication projects.
Monitors voice solution performance and troubleshoots any issues.
Escalates maintenance issues, including repair and moves, adds, changes.
Makes telecommunications-related recommendations to improve business functions and services.
Works with the internal team to recommend additional resource needs.
Implements process improvement measures and maintains support documentation.
Keeps up-to-date with the latest advancements in telecommunications technology and industry trends.
Qualification
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Required
Telecommunication systems/IVR experience 3 plus years
Preferred
Experience with technology services or system installation with vendor training
Computer/telephony integration (VoIP)
Disaster recovery
Telephony and related products
Experience in IT project coordination or similar
Company
CBase Inc
We at CBase are here to provide the best services to our Clients, technical Partners within the IT industry and contribute ourselves to a better economy.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Anugu Sridhar Reddy
Founder & CEO
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