TalentWorldGroup Plc. · 8 hours ago

Inbound Customer Service (German Speaking)

Guernsey, WY

Part-time

Remote

Entry Level

2+ years exp

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Responsibilities

Handling inbound calls, emails and chat in a professional manner.

Resolving customer inquiries and requests and ensuring strong customer satisfaction.

Working with various internal teams to ensure prompt and accurate inquiry processing and delivery.

Escalating customer feedback as required.

Qualification

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German (mother tongue)English (proficiency)

Required

You have at least 2 years experience within a Customer Service role, ideally within the Hospitality or Customer Care Services in a Call Center.

You possess excellent interpersonal as well as written and verbal communication skills in German (mother tongue level) and English (proficiency level).

You have working knowledge of multitasking and phone etiquette.

You pay strong attention to detail and deliver work that is of a high standard.

You are a self-starter and demonstrate a high level of resilience.

You are adaptable and thrive in changing environments.