Comcast · 5 hours ago
Virtual Inbound Sales (Voice) Representative
United States
Full-time
Remote
New Grad, Entry Level
$14.50/hr - $22.67/hr
0+ years exp
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Responsibilities
Virtual work-from-home role
Achieves or exceeds sales targets while interacting with new and existing customers via telephone and selling Company products and services.
Demonstrates consultative sales techniques by using probing questions, clarifying needs, overcoming objections and providing solutions that fits the needs of the customer.
Offers assistance to customers for non-sales-related calls to the best of ability and seeks to transition it to a sale.
Educates customers on the Company products, services and experience leveraging job aids and support materials as needed.
Establishes rapport and promotes relationships by providing a unique positive experience for each customer through personalizing sales interaction.
Consistently demonstrates professionalism and integrity with a warm and friendly demeanor to customers and teammates.
Exercises sound judgment within the scope of empowerment and acts in the best interest of both the customer and company.
Demonstrates proficient use of soft skills, including active listening, problem solving and responding appropriately.
Maintains expected performance levels in a dynamic and highly competitive environment.
Articulates the Company's competitive advantage while advocating for our products, services and packages.
Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a great customer experience.
Navigates between multiple screens, databases and complex data entry applications to accurately and quickly capture required information to complete a sale.
Acts as a team player committed to growth and development.
Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Consistently follows critical sales processes to ensure a great customer experience.
Must be able to wear telephone headset and manipulate objects such as pen, keyboard and mouse.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Qualification
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Required
High School Diploma / GED
0-2 Years relevant work experience
Must be customer-focused individuals, able to communicate effectively and display a professional and positive demeanor.
Achieves or exceeds sales targets while interacting with new and existing customers via telephone and selling Company products and services.
Demonstrates consultative sales techniques by using probing questions, clarifying needs, overcoming objections and providing solutions that fits the needs of the customer.
Offers assistance to customers for non-sales-related calls to the best of ability and seeks to transition it to a sale.
Educates customers on the Company products, services and experience leveraging job aids and support materials as needed.
Establishes rapport and promotes relationships by providing a unique positive experience for each customer through personalizing sales interaction.
Consistently demonstrates professionalism and integrity with a warm and friendly demeanor to customers and teammates.
Exercises sound judgment within the scope of empowerment and acts in the best interest of both the customer and company.
Demonstrates proficient use of soft skills, including active listening, problem solving and responding appropriately.
Maintains expected performance levels in a dynamic and highly competitive environment.
Articulates the Company's competitive advantage while advocating for our products, services and packages.
Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a great customer experience.
Navigates between multiple screens, databases and complex data entry applications to accurately and quickly capture required information to complete a sale.
Acts as a team player committed to growth and development.
Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Consistently follows critical sales processes to ensure a great customer experience.
Must be able to wear telephone headset and manipulate objects such as pen, keyboard and mouse.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Benefits
Best-in-class Benefits
Company
Comcast
Comcast is a media and technology company that connects millions of people to the moments and experiences that matter most. It is a sub-organization of SkyShowtime.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4.91BKey Investors
Massachussetts Broadband InstituteMaine Connectivity AuthorityConnect Maryland
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
2022-07-11Grant· $7.74M
Leadership Team
D
Dylan Foyster
CEO
Neil Smit
President and Chief Executive Officer
Recent News
2024-11-19
2024-11-04
Company data provided by crunchbase
