Wolong Electric America · 4 hours ago

Inside Sales Representative

Fort Wayne, IN

Full-time

Remote

Entry Level

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CommercialIndustrial Manufacturing

Comp. & Benefits

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Responsibilities

Provide timely service to customers. Answer calls, voicemails, emails in a timely manner. Be available during customers’ working hours to solve application quoting needs. Own the customer and help the business grow with assigned customers.

Work with an assigned list of customers and provide accurate, timely quotes, enter orders in a timely manner, give technical guidance, ensuring suitability of products to the application.

Help customers and end users solve difficult problems. Provide unique solutions to help customers solve their most difficult problems.

Work with technical support team on difficult quotes. Learn from them and develop skills to quote difficult applications oneself.

Continue to learn about the products offered by GEIM to become proficient in quoting motors.

Work hand-in-hand with sales managers to provide best-in-class customer service to assigned customers.

Be a customer advocate into the business and manufacturing plant. Make sure the customers’ needs and desires are communicated into the business and escalated as required.

Train customers as required on the standard products catalog and internal GEIM tools to help the customers self-serve.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Application requirements discussionMicrosoft WordMicrosoft ExcelProject managementCommercial rules knowledgeKnow your customer

Required

Ability to discuss application requirements with customers and translate that into instructions for engineering and manufacturing.

Computer skills including Microsoft Word and Excel.

Ability to communicate effectively with external customers, internal customers, co-workers, other business functions to ensure customers receive world-class service.

Positive attitude.

Knowledge of commercial rules regarding progress payments.

Ability to manage large projects that take months to years to complete.

Knowledge of 'know your customer' ensuring customers are ethical and are complying with all regulations.