New York Life Insurance Company · 8 hours ago

Corporate Vice President, Communication and Change Management

United States

Full-time

Remote

Mid, Senior Level

$100K/yr - $155K/yr

8+ years exp

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Responsibilities

Develop and institutionalize a best in class change management capability that will improve employee readiness and account for change to all elements of the organization’s operating model

Create effective change management frameworks, in coordination with our executive change and business leaders, that support an integrated delivery approach to ensure predictable execution and realization of benefits

Collaborate with cross-functional teams and other change management leaders to align on strategies and support major organizational initiatives

Develop and implement change management best practices, including the creation of toolkits, templates, and frameworks to support consistent execution

Manage and influence potential impact of changes to people, process, technology, organization, and culture

Lead change assessments for various business initiatives to identify impact, scope, and resource responsibilities

Manage business-as-usual change management activities, ensuring smooth execution and support for continuous process improvements

Build and maintain risk mitigation plans to address potential challenges and obstacles within change initiatives

Provide coaching, insights, and support to business leaders, ensuring they understand their role in driving and managing change

Foster organizational agility through engagements in and across the enterprise to more readily adapt in a continually evolving environment

Act as a trust advisor and liaison between departments and leaders to ensure a coordinated approach to change across the organization

Create, recommend, and implement measurement systems for change success e.g., adoption, performance KPIs, customer and agent experience

Utilize data-driven insights to identify organizational gaps and translate findings into actionable plans

Regularly report on change progress and outcomes to senior leadership

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Change ManagementChange Management MethodologiesChange Management FrameworksLarge-scale Transformation ProjectsRisk Mitigation PlansOrganizational AgilityData-driven InsightsProsciACMPKotterFinancial Services ExperienceCross-functional CollaborationCoachingContinuous ImprovementProject Management