Level Access · 5 hours ago
Account Manager, Mid-Market
United States
Contract
Remote
Mid Level
3+ years exp
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Responsibilities
Manage a full retention lifecycle – on-boarding, key check-ins and renewal conversations – in order to drive the highest contract value retention rates possible
Partner with a customer success manager in order to steer clients down successful paths; as a team, your goal is to help clients on their accessibility journey and maintain high levels of engagement and satisfaction
Identify areas for growth – namely up-sells from current product subscriptions, cross-sells into new product subscriptions and expansion into new lines of business – and surpass net-retention targets
Deliver compelling arguments for digital accessibility to a variety of audiences – ranging from front-line to senior/C-suite – via a combination of virtual (i.e. Teams/Zoom) and in-person presentations
Partner with internal stakeholders (customer success, consulting services and sales engineering) to craft compelling proposals and right-fit solutions that match unique customer use cases
Consistently meet / exceed monthly, quarterly and annual bookings objectives
Work in a team environment, collaboratively evolving our process and approach
Develop and maintain quarterly and annual strategic account plans
Utilize Salesforce to manage all aspects of prospect / client communications, activities and tasks
Utilize sales enablement technologies – LinkedIn Sales Navigator, Zoominfo, Seismic and RingDNA – in order to increase share of wallet within account hierarchies
Qualification
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Required
3-5 years business-to-business sales experience required
Experience with solution-selling/consultative selling methodologies
Experience working to manage a current book of business (i.e. renewals and expansion)
An uncanny ability to organize and execute in an organized fashion
Deep understanding of business concepts for large national and international corporations
Superior time management skills and attention to detail
Ability to navigate commercial discussions across large organizations and matrixed environments
The ability to establish rapport and deliver compelling, persuasive propositions to an executive level audience
Excellent phone and writing skills
Comfort with change management + a start-up appetite to move quickly and try new things
Preferred
Understanding of web technology specific to accessibility is a plus
College degree or equivalent experience preferred
Benefits
Competitive benefits package
Bonus opportunities
Unlimited vacation/FTO
Company
Level Access
Level Access provides digital accessibility compliance solutions to address the ADA, WCAG, CVAA, AODA, Mandate 376, and Section 508.
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
$40MKey Investors
JMI Equity
2017-04-24Series A· $40M
Leadership Team
Saul Gates
CFO
Karl Groves
Chief Innovation Officer
Recent News
2024-06-04
2024-04-07
Company data provided by crunchbase
