Smartsheet · 7 hours ago
Senior UX Program Manager
-REMOTE, USA-
Full-time
Remote
Senior Level
$110K/yr - $148K/yr
6+ years exp
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Responsibilities
Work closely with UX designers, product managers, engineers, and other stakeholders to align program goals with overall business objectives
Define program and project success metrics, influence stakeholders to take action, and validate the impact of solutions
Be a strong and vocal advocate for the value of high standards from both the user and business POV
Monitor program inputs and outputs to identify opportunities to learn and teach through each commitment, seek force multipliers, and dismantle systemic barriers
Identify and mitigate risks, tracing progress, resolving conflicts, ensuring quality and reporting on status
Understand the needs and priorities of multiple stakeholders/users to improve program effectiveness and drive adoption of accessibility
Foster positive relationships with internal and external partners involved in the program
Establish and maintain a framework and mechanisms to guide decision making that errs on the side of the customer while demonstrating a deep understanding of technical and business factors
Support other duties as needed
Qualification
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Required
6+ years program management experience (at least 4 in an i18n, l10n, or a related role)
Willingness to explore opportunities to leverage automation and technology to streamline the creation, maintenance, and distribution of UX resources
A firm grasp across key concepts in UI, UX, localization, and accessibility standards
Familiarity with internationalization principles, Translation Management Systems, i18n tools (e.g. Globalyzer)
Experience rolling out new tools or capabilities, including training/supporting cross-functional internal customers
Experience across geographically distributed teams; Proficiency in a second language is a big plus
Excellent communication, facilitation, interpersonal skills, to clearly communicate and lead a diverse, multi-disciplinary team. Able to translate technical concepts to a business and non-technical audience
Experience working in SCRUM/Agile frameworks
A team player able to build and maintain technical relationships, to manage priorities and demands from stakeholders across the company, and create consensus and approvals without direct reporting lines
Strong work ethic, integrity and collaborative approach to work. Willingness to roll up your sleeves and get things done
Quick to learn and understand new technical concepts and technologies. Takes smart risks and champion new ideas
Strong bias for action and an ability to deal with great ambiguity
Benefits
HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
Stock - Restricted Stock Units (RSUs) for eligible roles
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Incidental Sick Leave
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)
Company
Smartsheet
Smartsheet is a cloud-based work management platform that empowers collaboration, drives better decision making, and accelerates innovation.
1,001-5,000 employees
H1B Sponsorship
Smartsheet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (37)
2022 (54)
2021 (50)
2020 (44)
Funding
Current Stage
Public CompanyTotal Funding
$3.35BKey Investors
Insight PartnersSutter Hill Ventures
2024-09-24Private Equity· undefined
2024-09-24Post Ipo Debt· $3.2B
2024-09-24Acquired· undefined
Leadership Team
Mark P. Mader
President and Chief Executive Officer
Ed Graczyk
VP, Corporate Communications
Recent News
2024-11-12
Company data provided by crunchbase
