Credo · 6 hours ago
Data Insights Manager
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Responsibilities
Design and deliver timely and business-critical data insight for internal stakeholders and customers, through the creation of dashboards for Customer Success, Operations, Product, and Finance.
Identify and implement data platform (Looker, Tableau, etc.) based on long-term business needsCollaborate with the finance team on ad hoc projects related to financial planning and analysis (FP&A).
Serve as a generalist, able to assist in multiple areas across teams.
Provide support primarily to Customer Success/Operations (65% of the role), with secondary support to other teams, including the finance team, to drive operational excellence.
Continuously assess and evolve tools and processes to elevate operational impact and efficiency.
While this role requires significant hands-on and technical work, there are also opportunities to be client-facing and interact with Credo's c-suite and leadership teams.
Collaborate with the engineering team to understand available data within the system.
Qualification
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Required
Junior to mid-level analyst experience; should be able to take initiative and problem-solve independently.
Actuary risk adjustment expertise with an understanding of risk scoring and how it works
Background in analyzing large data sets, such as in Big 4 Consulting or similar environments.
Ability to work with complex data sets.
Strong critical thinking skills to understand client needs and translate them into actionable insights.
Startup experience, comfortable with ambiguity and adaptable to changing needs.
Healthcare tech experience
Growth-oriented mindset, eager to learn and develop within the team.
Preferred
A basic understanding of financial statements and FP&A metrics
Experience with NetSuite and other accounting systems
Experience working with data platforms, such as Looker or Tableau.
Company
Credo
Credo provides instant access to medical records for providers, payers and patients.