Pueo Business Solutions LLC ยท 7 hours ago
IT Specialist
United States
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
The candidate will provide technical support and troubleshooting for hardware and software issues across the organization.
The candidate will install, configure, and maintain desktop and laptop computers, software applications, and peripheral devices.
The candidate will assist in network troubleshooting and support for LAN, WAN, and wireless networks.
The candidate will assist with developing, testing, and deploying PowerShell scripts through InTune configuration profiles.
The candidate will manage user accounts and access permissions in various systems.
The candidate will maintain system security by implementing updates, patches, and security protocols.
The candidate will collaborate with other staff on technology projects and initiatives.
The candidate will participate in documentation creation and the maintenance of IT support processes.
The candidate will provide support for audiovisual equipment and video conferencing systems.
The candidate will respond to IT support requests via phone, email, or in person in a timely and efficient manner.
Qualification
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Required
The candidate must have 1 to 5 years of experience in IT support or a related field.
The candidate must possess strong problem-solving skills and the ability to work independently.
The candidate must have excellent communication and customer service skills.
The candidate must have a fundamental understanding of networking, including TCP/IP, DNS, and DHCP.
The candidate must have a fundamental understanding of cloud technologies and platforms.
The candidate must have a fundamental understanding of desktop support, including Windows and Mac operating systems.
The candidate must have the ability to prioritize and manage multiple tasks efficiently.
The candidate must be motivated to learn about a variety of IT platforms/systems.
Top Secret minimum
Preferred
The ideal candidate has a Security+ Certification or Network+ Certification.
The ideal candidate has a Cloud certification from a recognized provider (e.g., AWS, Azure, Google Cloud).
The ideal candidate has experience with ITIL practices and methodology.
The ideal candidate has familiarity with Azure Active Directory and domain management.
Company
Pueo Business Solutions LLC
Capabilities Our portfolio of innovative Day-1 tools allows us to deliver immediate value while helping our customers better understand their technology needs, without additional costs, licenses, or system accreditation dependencies.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Christopher Garrett
Consulting Partner
Gregory Palmertree
Partner & Consultant
Company data provided by crunchbase
