TIKTAL · 9 hours ago

Campaign Manager

Los Angeles, CA

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Provide support to Campaign Managers (CMs), assisting with reviewing assets, creator lists, drafting complex emails, or joining creator calls as needed

Check the Report board weekly, coordinate with CMs and ensure that reports are completed in a timely manner. Communicate with CMs on Slack, agree on timelines, and ensure that Campaign Directors (CDs) are tagged for review

Regularly review Work Breakdown Structures (WBS) and boards to ensure all columns are correctly filled, with a focus on maintaining budget accuracy, especially for talent costs. A methodical and detail-oriented approach is essential

Participate in the weekly Delivery call on Mondays to decide on the learning sessions for the week. Ensure that two sessions occur monthly—one global and one fun session

Monitor the Agreements board daily, and proactively message relevant CMs on Slack to address any issues directly on the HubSpot Creator thread

Ensure the timely upload of campaign assets to TikTok Creators Exchange Program (TTCX)

Support the onboarding and training of new CMs, ensuring they understand and can effectively navigate the Standard Operating Procedures (SOP) board

Act as a point of escalation during client calls, providing clarity on issues and presenting well-considered solutions after discussing with the CM beforehand

Update Pod metrics into the Delivery Weekly Call Agenda

Identify and support the implementation of new processes to streamline and enhance campaign delivery

Manage and act as a campaign manager during a high load of work periods, covering colleagues while on leave, and managing campaigns for high-tier clients

Qualification

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Fluent in EnglishDigital influencer marketingProject managementMonday.comHubSpotSlackTeam management skills

Required

Must be Fluent in English speaking with strong public speaking skills, confident in both client and team interactions

Minimum 5 years of experience in digital influencer marketing experience either in a project management or delivery lead role within a marketing or influencer agency

Strong organizational skills with a keen eye for detail, and excellent communication skills, both written and verbal

Ability to work under pressure and meet tight deadlines, and familiarity with TikTok and influencer marketing is a plus

Demonstrated ability to manage multiple tasks, switch between them quickly, and maintain thorough attention to detail in a fast-paced environment

Strong problem-solving skills, solution-oriented mindset, and ability to remain calm and composed under pressure

Excellent people and team management skills, with a focus on customer service and internal communications