TribolaTech Inc ยท 5 hours ago
Presales Specialist
United States
Full-time
Remote
Senior Level
5+ years exp
Maximize your interview chancesInformation TechnologyOutsourcing
Hiring Manager
Shikha Saigal
Insider Connection @TribolaTech Inc
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Responsibilities
Collaborate with the sales team during the sales cycle, acting as a Sales Engineer to demonstrate the value of ServiceNow solutions to clients.
Conduct discovery sessions to understand client needs and propose tailored ServiceNow solutions.
Take ownership of end-to-end project delivery, including requirements gathering, discovery sessions, and implementation planning.
Develop detailed project plans, timelines, and resource requirements.
Build and maintain strong relationships with project stakeholders.
Act as the primary liaison between clients and technical teams to ensure requirements are met.
Represent stakeholder interests throughout planning, development, and release processes.
Use interviews, workshops, document analysis, and workflow analysis to gather and analyze requirements.
Document requirements in user stories, functional specifications, business requirement documents (BRDs), and other formats as necessary.
Work closely with the technical team to ensure requirements are developed, tested, and delivered to specifications.
Assist QA teams during implementation to identify and address bugs or misunderstandings early.
Conduct demos for customers and stakeholders, addressing feature requests and changes.
Assist clients during UAT and production environments to ensure smooth adoption.
Provide thought leadership to identify opportunities for improvement and recommend enhancements.
Identify areas of improvement in client environments and propose solutions in collaboration with the consultancy team.
Communicate consultancy deliverables to both technical and business stakeholders.
Lead multiple ServiceNow implementation projects to deliver measurable transformation for clients.
Qualification
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Required
Minimum of 5 years in IT with a strong technology background.
Proven experience in ServiceNow platform capabilities and product offerings, including but not limited to ITSM, ITAM, ITBM, GRC, ITOM, PPM, and App Engine.
Hands-on experience implementing at least one ServiceNow product offering.
Exceptional verbal and written communication with strong articulation and analytical reasoning skills.
Ability to document and translate complex business requirements into actionable technical deliverables.
Preferred
ServiceNow certifications are a strong plus.
Strong leadership and organizational skills with the ability to drive projects to completion on schedule.
Proactive mindset in identifying client pain points and proposing tailored solutions.
Ability to balance technical depth with functional understanding to bridge client needs and technical delivery.
Company
TribolaTech Inc
TribolaTech is an IT consulting firm, specializing in providing Information Technology solutions and Outsourcing services.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Newswire
2022-03-16
Company data provided by crunchbase
