PrudentRx · 9 hours ago

Client and Account Manager

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Health CarePharmaceutical

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Responsibilities

Collaborate with team members and clients to provide expertise in subject matter

Act as the primary point of contact (POC) for clients, providing service information and resolution to client inquiries

Provide customer service to clients and representatives on all accounts

Oversee account management and transferring of sensitive client information from multiple systems, providing accuracy and maintaining confidentiality

Build and maintain long-lasting client relationships

Manage and understand billing and invoicing processes, preferably in healthcare

Ensure timely and successful account Go-Live

Assist with challenging client requests/escalations with professionalism

Ability to manage multiple accounts and time-sensitive deadlines

Complete all necessary continued learning and training requirements per department and company need

Other essential duties as assigned

Qualification

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