US HealthConnect, Inc. · 5 hours ago
Salesforce Operations Manager
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Responsibilities
Oversee data input and structure of Sales CRM system (Salesforce), including corporate data support and monitor system data hygiene
Assist with the sales process of current subsidiaries and ensure processes are being adhered to
Manage the CRM system set-up, process development and trainings for all new company acquisitions
Manage CRM system users and provide them with ongoing training and education through trainings, and video modules
Collaborate with the various team and departments to implement system workflows and processes that will increase productivity and performance
Implement Flows to automate actions, tasks, and complex business processes, ensuring best practices
Perform audits of the CRM system to identify areas for clean-up, repurposing, and removal
Stay updated on new tools and capabilities to identify additional opportunities for improvement
Become proficient with the USH business systems ecosystem and the various system integrations
Make backend system changes including modifying page layouts, adding/removing fields, workflows, dashboards and reports
Develop and deliver sales metric reporting to management on a regular basis
Manage and evaluate data to determine the effectiveness of the sales cycle, products, and forecasting
Qualification
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Required
Possess a bachelor’s degree
Experience in administration and support of Salesforce CRM
Have a minimum of 2-3 years’ experience in a sales operations role
Be proficient in MS Word, Excel, and PowerPoint
Possess exceptional written, verbal, and analytical skills
Think strategically
Maintain excellent attention to detail and have the ability to prioritize
Have the ability to handle conflict and problem-solve
Exhibit strong leadership qualities
Be flexible and independent while working in a fast-paced environment
Ability to work extended hours as needed
Preferred
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator