32 applicants

Company

TD · 10 hours ago

Product Owner II - KYC Product (US)

Remote Charlotte (NC)

Full-time

Remote

Senior Level, Lead/Staff

$111K/yr - $166K/yr

10+ years exp

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Responsibilities

Develop and execute KYC (Know Your Customer) product strategic & planning process to establish priorities and drive change.

Responsible for the end-to-end lifecycle management of business capabilities to effectively enable KYC program and to create, execute, and evolve long term Product /Business Capability Roadmaps.

Contributes to the KYC product group health including OKR, maturity measures, financial, capacity, KPIs, and KRIs.

Challenge the norm and provide the thought leadership in KYC required control solutions which meet regulatory expectation and also deliver the best-in-class customer and colleague experience.

Work with senior business leaders to ensure our product capabilities and solutions are functionally aligned with requirements and that a fit for purpose solution is designed, with the support from KYC Engineering.

Mobilize teams & ensures alignment, manage interdependencies, prioritize with other partners to achieve the value.

Proactive alignment to three lines of defense strategy, and build strong relationship with AML Compliance, LOBs, other control functions to meet regulatory expectation.

Supports any regulator exam, audit, or other relevant control execution and review of the KYC Products.

Govern vendor services and risks associated to KYC Products.

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.

Deep expertise requiring significant in-depth and/or breadth of expertise in a complex field and knowledge of broader related areas.

Accountable for specialized product development support based on deep product expertise and expert knowledge of Agile/Scrum processes, roles and practices.

Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work.

Integrates knowledge of the enterprise function’s or business segment’s overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertise.

Anticipates emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements.

Advises on execution strategy and leads the development and deployment of functional programs or initiatives within their own field or across multiple specialties.

Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of their own field.

Requires innovative thinking to develop new solutions.

Impacts the technical or functional direction and resource allocation of part of an enterprise function or business segment.

Engages stakeholders to take action; serves as a source of expert advice, influences change; frames information in a broader organizational context.

Provides leadership guidance, make recommendations and collaborate with business to ensure solutions meets the business needs on a complex project or program.

Partners with senior management to support the delivery of a product vision.

In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value.

Continuously aligns with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence.

Reviews performance analytics; recommend and champion strategies to enhance the customer or end user product experience.

Participates in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate.

Proactively engages established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes.

Creates a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized.

Provides user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria.

Manages delivery initiatives and (depending on complexity) oversee multiple development team (pod) backlogs.

Proactively raises issues that impede the efficient delivery of customer-focused increments.

Responsible for defect management and prioritization.

Ensures team adheres to enterprise frameworks and methodologies related to overall business management activities.

Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements.

Supports team in staying knowledgeable on emerging issues, trends and evolving regulatory requirements and assess potential impacts to the Bank.

Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders and business management where required.

Leads the submission and discussion on the Quarterly Business Review, with respect to their product.

Identifies, mitigates and reports on risk issues per enterprise policy / guidance and ensures appropriate escalation processes are followed.

Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets).

Leads relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements.

Leads or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations.

Defines the OKRs in partnership with numerous stakeholders across the organization.

Protects the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary.

Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed.

Oversees or leads the facilitation and/or implementation of action / remediation plans to address performance / risk / governance issues.

Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.

Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

KYC product managementAgile methodologiesCertified Scrum Product OwnerScaled Agile FrameworkAML/KYC expertiseProduct lifecycle managementFinancial managementStakeholder engagementTeam developmentBusiness process improvementStrategy developmentTechnologically savvy