Providence Health & Services ยท 6 hours ago
Supervisor IS Applications - *Remote*
Portland, OR
Full-time
Remote
Mid, Senior Level
$59.73/hr - $96.15/hr
7+ years exp
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Responsibilities
Maintains relationships with key business partners and other leaders specific to their customer service line and IS partnerships.
Supports appropriate service delivery models for core application functions by managing the day to day applications team and it's technology.
Ensures that the applications division supports IS services and systems effectively, and partners with business and clinical leadership to meet organizational objectives.
As appropriate, manages and/or escalates critical issues problems or delays in production, projects or other initiatives that have an impact on the customer in partnership with their manager or senior manager.
Responsible for working with key stakeholders including managers, senior leaders, and a variety of customers to support the delivery of technical solutions that are effective and user-friendly, and support strategic initiatives, business and clinical outcomes.
Support ensuring the performance of respective applications and evaluates the performance of services on the basis of specific KPIs.
Support the departmental and IS budget expectations and goals through day to day management of the team and the expectations set for their specified application.
Accountable to oversees compliance with department specific policies and procedures for applications that impact all of PSJH.
Attracts, hires, trains, motivates, retains, and develops a team of first-rate professionals to perform the responsibilities of applications management.
Maintains internal operations in order to meet or exceed Service Level Agreements, Operating Level Agreements, and associated KPIs including active participation in process improvement to service delivery, increasing value and promoting customer service and satisfaction.
Qualification
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Required
Bachelor's Degree in Computer Science, Business Management, Information Services.
Upon hire: Some application suites require advanced application certification as demonstrated by a current application software certification requirement
2 years of Information Service Leadership experience.
4 years of working in a healthcare environment, Or
7 years application analyst experience in healthcare systems and/or equivalent healthcare software.
Benefits
401(k) Savings Plan with employer matching
Health care benefits (medical, dental, vision)
Life insurance
Disability insurance
Time off benefits (paid parental leave, vacations, holidays, health issues)
Voluntary benefits
Well-being resources
Company
Providence Health & Services
At Providence, our strength begins with understanding.
10,001+ employees
H1B Sponsorship
Providence Health & Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (23)
2022 (33)
2021 (32)
2020 (24)
Funding
Current Stage
Late StageLeadership Team
Jennifer Burrows
Chief Executive Officer
Rod Hochman
President and CEO
Recent News
oregonlive.com
2024-10-26
Providence Business News
2024-10-26
Providence Business News
2024-10-26
Company data provided by crunchbase
