Independent Health ยท 9 hours ago
IT Systems Administrator-Associate
USA
Full-time
Remote
Entry Level
$30/hr - $35/hr
1+ years exp
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Responsibilities
Perform daily monitoring, verifying the integrity and availability of PBD Core systems.
Verify completion of scheduled jobs such as backups, restores, patches, and automating recurring tasks.
Analyze and monitor technology incidents until final resolution. This will require collaboration with key IT partners when necessary to resolve.
Develop, modify, and support batch extracts and APIs and write custom programs using various programming languages.
Support IT upgrades, enhancements, new functionality, capacities, performance, cost-effectiveness, and business integrations.
Utilize procedures and standards to ensure operational consistency and update documentation as required.
Maintain records on repairs, downtime, and configuration changes.
Administer server operating systems including performance monitoring, troubleshooting, and preventative maintenance.
Assist with disaster recovery and business continuity support.
Maintain service level agreements and measurements.
Qualification
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Required
Associates degree required. Bachelor's degree preferred. An additional two (2) years of relevant experience will be considered in lieu of a degree.
One (1) year of experience in supporting computer systems and IT troubleshooting required.
Strong knowledge of object-oriented programming.
Experience with both relational and non-relational database management such as SQL.
Familiarity with ITIL standards and IT Security compliance standards and practices.
Ability to define problems, identify solutions, and follow through to completion.
Ability to work outside of core business hours which may include nights, weekends, and holidays.
Excellent customer service skills, including the ability to be empathetic, compassionate, responsive, resourceful, and conscientious.
Preferred
Bachelor's degree preferred.
Benefits
Full range of benefits
Generous paid time off
Company
Independent Health
As one of Western New York's first HMOs, Independent Health covers approximately 355,000 people here and across the country with more than 100 plans, services and products.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Michael W. Cropp, M.D., M.B.A.
President and CEO
Jim Dunlop Jr.
Executive Vice President and Chief Financial Officer
Company data provided by crunchbase
