Fearless · 5 hours ago
Technical Writer II (Part-time)
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Software Development
Comp. & BenefitsNo H1BSecurity Clearance Required
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Responsibilities
Executes on and implements technical documentation strategies to create impactful and accessible content.
Collaborates closely with technical teams, UX designers, project managers, and stakeholders to align content with organizational goals.
Supports the team in maintaining high standards for clarity, accuracy, and compliance in all documentation.
Strengthens Fearless Digital’s reputation for delivering compelling and compliant content through continuous improvement initiatives.
Collaborates with technical and business stakeholders to gather and synthesize information for accurate and comprehensive documentation.
Develops, edits, and maintains documentation such as user manuals, technical reports, proposals, and training materials.
Ensures that all written materials meet Section 508 accessibility standards, branding guidelines, and customer expectations.
Produces high-quality content that is accurate, concise, and audience-specific.
Establishes consistent voice and tone across all documentation and communications.
Continuously updates the Fearless Digital documentation repository to improve efficiency and accessibility.
Translates complex technical concepts into language easily understood by non-technical audiences.
Identifies roadblocks in the documentation process and develops strategies to overcome them.
Independently manages writing projects, proactively seeking out technical and departmental resources to gather necessary information.
Qualification
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Required
Ability to obtain security clearance required by the project: Public Trust
A minimum of 3 to 5 years of Technical Writing experience.
Strong demonstrated proficiency in writing technical documentation for cloud infrastructure (AWS) environments.
Strong demonstrated experience developing, editing, and maintaining documentation such as user manuals, technical reports, proposals, and training materials.
High proficiency in utilizing Google Suite to write technical documentation.
Translates complex technical concepts into language easily understood by non-technical audiences.
Identifies roadblocks in the documentation process and develops strategies to overcome them.
Independently manages writing projects, proactively seeking out technical and departmental resources to gather necessary information.
Demonstrated expertise in technical writing, with a strong portfolio showcasing user-friendly and high-quality documentation.
Strong storytelling ability with advanced grammar, writing, and editing skills.
Ability to synthesize complex technical information into clear and concise language.
Experience using technical writing tools, content management systems, and project management software.
Strong understanding of accessibility standards (e.g., Section 508, WCAG) and brand voice consistency.
Excellent organizational and project management skills, with the ability to manage multiple priorities and meet tight deadlines.
Collaborative mindset with the ability to engage with cross-functional teams effectively.
Preferred
Current/prior local, state, or federal government project experience.
Experience with Agile methodologies and tools like Jira and Confluence.
Knowledge of IT concepts such as cloud computing, cybersecurity, and system development life cycles (SDLC).
Experience working with Cybersecurity teams (Compliance).
Certifications such as Certified Professional Technical Communicator (CPTC) or equivalent.
Visual storytelling abilities, including basic graphic design and use of visualization tools like Visio or Lucidchart.
Completed Bachelor's degree or higher in a related discipline.
Familiarity with digital services in the government domain or Baltimore tech community.
Benefits
Life-friendly schedules
Family-friendly workplace
We cover 100% of your premium for our medical HSA plan + the deductible portion of HSA contributions, 80% of your premium for our HMO or PPO plans, and offer competitive dependent coverage. We cover 100% of dental and vision premiums for you and your dependents and offer medical and dependent care FSA options. We also offer life insurance, short- and long-term disability coverage, and legal planning and support insurance.
Tech, education / training, and wellness allowances
Safe Harbor 401(k) plan with employer contributions (current match = 4%) and immediate vesting
Referral bonus: Bring your friends! If someone you refer is hired, you’ll get a bonus of $6–12k!
Total Pet Plan
Employee Assistance Program
Up 12 weeks of FMLA paid at 100%
PTO is provided to team members as a lump sum allowance, not an accrual. PTO is prorated based on your start date (see table below) on a quarterly basis (with tenure-based increases), 8.75 days of sick leave, 11 federal holidays, their birthday (8 hours), up to 15 days for jury duty, and up to 3 days (24 hours) of bereavement leave per eligible instance.