First Help Financial · 8 hours ago

Bilingual Inside Sales Associate

Needham, MA

Full-time

Remote

Entry Level

$26.45/hr - $26.45/hr

1+ years exp

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AutomotiveFinancial Services

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Responsibilities

Follow-up with dealers on all eligible applications after approval

Negotiate with dealerships to win as many deals as possible with best possible terms for FHF (maximize FHF's "win-rate" for approved applications)

Assist the dealer as single point of contact for all communication with internal FHF teams

Monitor dealer behavior to pick up red flags for dealer risk

Support Outside Sales team with specific dealer-related initiatives to increase volume

Support Servicing and Collections team to handle dealer complaints or other conflicts

Manage the list of open applications to ensure timely follow-ups with dealers

Overall, manage all aspects of dealer communication across various internal FHF stakeholders to ensure a seamless experience for dealers

Qualification

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Sales experienceBanking experienceBilingual (English/Spanish)Excel proficiencyOutlook proficiencySelf-reliantCareer stability