Metro Vein Centers ยท 5 hours ago
Sales Development Representative
West Bloomfield Township, MI
Full-time
Remote
Entry Level
$65K/yr - $85K/yr
1+ years exp
Maximize your interview chancesHealth CareHospital
Insider Connection @Metro Vein Centers
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Act as a First Point of Contact for Future Customers: Serve as the first interaction for potential patients, where you'll be instrumental in communicating MVC's services
Proactively engage with potential new patients through phone (inbound and outbound), email and text to book appointments across over 50 locations nationwide.
Demonstrate strong sales acumen by identifying patient needs, overcoming objections, and positioning Metro Vein Centers as the top choice for vein care.
Maintain patient satisfaction throughout the initial booking and consultation phase, ensuring all questions are answered clearly and expectations are managed.
Collaborate with internal teams to ensure patients' onboarding and appointment scheduling are seamless.
Verify insurance coverage, facilitate authorization requests, and clearly communicate payment options, as needed, to remove barriers to booking.
Track and manage all interactions in electronic medical records and customer relationship management (CRM) systems to maintain an organized and efficient workflow.
Experiment and Refine: Continually test messaging and sequencing to optimize conversion rates (CVR), staying ahead of trends and adapting as you go.
Maintain Accurate Data: Update CRM and EMR records meticulously to ensure patient and booking information remains accurate.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Act as a First Point of Contact for Future Customers: Serve as the first interaction for potential patients, where you'll be instrumental in communicating MVC's services
Proactively engage with potential new patients through phone (inbound and outbound), email and text to book appointments across over 50 locations nationwide.
Demonstrate strong sales acumen by identifying patient needs, overcoming objections, and positioning Metro Vein Centers as the top choice for vein care.
Maintain patient satisfaction throughout the initial booking and consultation phase, ensuring all questions are answered clearly and expectations are managed.
Collaborate with internal teams to ensure patients' onboarding and appointment scheduling are seamless.
Verify insurance coverage, facilitate authorization requests, and clearly communicate payment options, as needed, to remove barriers to booking.
Track and manage all interactions in electronic medical records and customer relationship management (CRM) systems to maintain an organized and efficient workflow.
Experiment and Refine: Continually test messaging and sequencing to optimize conversion rates (CVR), staying ahead of trends and adapting as you go.
Maintain Accurate Data: Update CRM and EMR records meticulously to ensure patient and booking information remains accurate.
Your success as an SDR will be measured by new patient booking conversion rate, efficiency, and customer satisfaction metrics (NPS, patient feedback scores), ensuring your contributions align with company growth objectives.
Demonstrates persuasive communication skills, with a natural ability to influence prospective patients toward booking.
Thrives in a sales-driven, fast-paced environment and adapts quickly to new challenges.
Tech-savvy, with comfort navigating CRM platforms, electronic medical records (EMR), and various communication tools.
High level of professionalism, delivering all communications with clarity and confidence.
Strong organization and multitasking skills, with attention to detail and the ability to handle multiple channels and tasks simultaneously.
Team-oriented and results-minded mindset with the ability to work independently as needed, showing initiative in reaching high conversion targets.
Eager to receive feedback and continuously improve sales skills.
Preferred
Minimum of 1 year experience in sales, telemarketing, or call center roles with a sales focus.
Experience with EMR and CRM platforms.
Spanish fluency is a plus.
Company
Metro Vein Centers
Metro Vein Centers offers varicose vein treatment that includes vascular surgery, radiofrequency ablation and laser treatment services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
D
Dmitri Ivanov
CEO
G
Gamal Wazni
Co-Founder
Company data provided by crunchbase
