PNC · 6 hours ago

Business Systems Analyst Consultant

United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Requirement Gathering and documentation, collaborate with stake holders to gather and document business needs for the digital platform.

Process Analysis and Optimization, analyze workflows to identify inefficiencies and propose enhancements for a seamless customer experience.

Cross functional collaboration, act as a liaison between business, product, and development teams to ensure project alignment and timely delivery.

Testing & Validation, work with product owners and support user acceptance testing to validate system functionality.

Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.

Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements.

Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed.

Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results.

Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Requirements AnalysisProcess ImprovementsBusiness Process ModelingApplication DevelopmentUser Experience (UX) DesignIT Project ManagementTechnical Writing/DocumentationBusiness ManagementCustomer SolutionsGroup Problem SolvingRelease ManagementSoftware SolutionsWorkflow Analysis

Required

Requirement Gathering and documentation, collaborate with stake holders to gather and document business needs for the digital platform.

Process Analysis and Optimization, analyze workflows to identify inefficiencies and propose enhancements for a seamless customer experience.

Cross functional collaboration, act as a liaison between business, product, and development teams to ensure project alignment and timely delivery.

Testing & Validation, work with product owners and support user acceptance testing to validate system functionality.

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.