Trillium Community Health Plan ยท 5 hours ago
Provider Engagement Network Specialist
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Responsibilities
Provide support to the external provider representative to resolve provider data issues
Research and effectively respond to provider related issues
Submit provider data entries to resolve provider-related demographic information changes
Initiate and process provider add, change and termination forms
Create and maintain spreadsheets used to produce provider directories for multiple products.
Track, update and audit provider data
Identify adds, deletes and updates to key provider groups and model contract
Research and identify any processing inaccuracies in claim payments and route to the appropriate site operations team for claim adjustment
Provide assistance to providers with website registration
Facilitate provider education via webinar
Work with other departments on cross functional tasks and projects
Facilitate new provider orientations
Facilitate provider trainings
Performs other duties as assigned
Complies with all policies and standards
Qualification
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Required
Associate's degree and claims processing, billing and/or coding experience preferred.
Three years of experience in managed care environment, medical provider office, customer service within a healthcare organization, and medical claims.
Knowledge of health care, managed care, Medicare or Medicaid.
Benefits
Health insurance
401K
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays