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Company

Two Chairs · 10 hours ago

Senior Product Manager, Clinician Experience

United States

Full-time

Remote

Mid, Senior Level

$140K/yr - $190K/yr

4+ years exp

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Health CareMental Health

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Responsibilities

You’ll build the roadmap for your core focus areas, taking in a wide range of inputs, understanding and prioritizing work so your team is always working on the most impactful projects

You’ll deeply know the clinician, client, and business problems that you’re tackling through research and regular interaction with clinicians and cross-functional stakeholders, and you’ll define and frame those core problems for the team

You’ll uncover opportunities and validate them based on understanding of the market and our business

You’ll define a set of possible solutions that impact every user persona in our ecosystem, based on understanding of the market and our business, and decide on priorities

You’ll work with cross-functional leaders to facilitate alignment, often requiring frequent executive involvement

You’ll drive a data-centric product culture by defining clear KPIs for your team, tracking them, and measuring success

Consistent definition of strategic solutions for complicated requirements

You’ll drive the decision-making process from creating a shared understanding to communicating conclusions

Clear ability to deliver and explain simple solutions involving experience design or technical architecture

You’ll constantly evaluate if your solutions have solved the problem through quantitative and qualitative measures, both in betas and after full release

You’ll own and maintain the success and key results for the features and product areas your team is responsible for; and deliver world-class software in every release

You’ll collaborate with your team, as well as other Product Managers, to explore problems, share learnings, and influence our overall company strategy

You’ll grow in your career, with dedicated time and support every week to think about how to achieve your goals and get actionable feedback on your work

You’ll learn the ins and outs of the client and clinician user experience for your product areas, reviewing existing research and embedding yourself with the cross-functional team of clinical, operations, data, and product development leaders

You’ll deliver an H1 ‘25 roadmap for your core focus areas, and ship 1-2 features

You’ll provide input on the use of AI across our products, including participating in decisions on leveraging AI for therapy session documentation

You’ll ship multiple features for new products in your core focus areas to drive user impact and business results tied to our OKRs

You’ll become an expert of your 2-3 focus areas and deliver a year-long roadmap for them

You’ll deliver a strategy for how to infuse automation and AI across our tools to improve the user experience and care delivery

You’ll teach the broader product development team best practices for leveraging AI/automation across our tooling

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product ManagementBuilding 0-1 ProductsMachine LearningAI AutomationUser ResearchData AnalysisProduct StrategyQuantitative DataQualitative InsightsCross-Functional Collaboration

Required

Have multiple years (4+) of product management experience.

Have experience building products aimed at behavioral change or whose foundation is data or measurement.

Have experience building 0-1 products.

Have experience using machine learning/AI to automate workflows and/or improve quality for users.

Have a proven ability to prioritize and pair bold product vision with strong execution.

Excel in product strategy from ambiguous idea to sequenced plan.

Can clearly communicate product decisions and the rationale behind them. You’re comfortable making decisions without consensus. You can help others make decisions by being persuasive.

Have deep experience working with both qualitative customer insights, and quantitative customer data to inform decisions. You’ve conducted user research, a/b tests and have worked closely with design researchers and analysts. You’re comfortable using the right approach to navigate ambiguity.

Are entrepreneurial; you don’t need direction; you're self-driven.

Are structured and organized, not ad hoc.

Able to easily switch between thinking creatively and analytically.

Have demonstrable experience of leading a team to ship features.

Are excited about navigating a hyper-growth, rapidly changing, and sometimes ambiguous environment (and helping others do so).