Five9 · 5 hours ago
Director, ABM and Paid Media
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Call CenterCustomer Service
Growth OpportunitiesH1B Sponsor Likely
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Responsibilities
Develop and execute account-based marketing plans for strategic accounts, aligning with the sales team to ensure targeted and cohesive strategies.
Collaborate across sales and marketing to identify, reach, and engage target accounts and persona-based audiences.
Leverage customized marketing content and messaging across ad platforms and landing pages.
Monitor and analyze the effectiveness of ABM and Paid Media campaigns, experiments, and strategies, providing actionable insights and optimization recommendations.
Manage budgets and resources effectively, optimizing for sales pipeline ROI on ABM and Paid Media initiatives.
Stay up to date with the latest ABM tools, technologies, and trends to keep our ABM programs ahead of the competition.
Inspire and mentor peers and direct reports, fostering a data-driven culture and GTM synergies with world-class alignment between the field and marketing teams.
Manage 3rd-party vendors and agencies by holding them accountable for outstanding performance, attention to detail, and value for Five9.
Work with Demand Gen and Marketing Operations leaders to manage detailed monthly, quarterly, and annual budgeting and forecasting, as part of an integrated Demand Gen marketing budget and plan.
Collaborate with Marketing Operations to build instrumentation for measuring ABM and Paid Media results, including strategic expansions and experiments.
Qualification
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Required
Bachelor's degree in marketing, business, or related field.
12+ years of experience in account based marketing and paid media.
Experience as a team leader for 7+ years.
Hands-on experience with 6sense and Google Ads.
Strong understanding of CRM systems and marketing automation tools.
Proven success managing ABM, PPL, search, display, retargeting, PerformanceMax, etc. campaigns across Google, Bing, GDN, DV360, 6sense, DSPs, PPL websites, and more.
Well versed in performance marketing, conversion, and online customer acquisition.
Experience with analytics tools (e.g. Domo, Google Ads/Analytics, Data Studio, Excel)
Strong experience with reporting and analyzing ROAS.
Familiarity with A/B, multivariate, and incrementality experiments across paid media and landing pages.
Proven track record of successfully growing pipeline coverage while maintaining acceptable acquisition costs and managing multimillion-dollar budgets.
Strong leadership skills with experience building and mentoring teams.
Excellent communication, organization, and interpersonal skills.
Ability to work under pressure with measurable performance metrics while managing multiple projects simultaneously.
Creative thinker with a keen eye for detail and strong analytical skills, a growth mindset, and a data-driven approach.
Preferred
Experience with Salesforce and Marketo.
Prior experience in the contact center software, CCaaS, or CX B2B software industry.
Familiarity with SEO, content marketing, and digital marketing strategies.
Benefits
Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability
Basic Life Insurance
401k saving plan with employer matching
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off
Company paid holidays
Paid volunteer hours
12 weeks paid parental leave.
Company
Five9
Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions.
H1B Sponsorship
Five9 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (8)
2022 (21)
2021 (16)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$861.6MKey Investors
Oaktree Specialty Lending Corp.Sapphire VenturesAdams Street Partners
2024-02-28Post Ipo Debt· $747.5M
2019-06-21IPO· undefined
2014-03-10Debt Financing· $30M
Recent News
2024-11-12
2024-11-05
2024-11-05
Company data provided by crunchbase