Mount Sinai Health System · 5 hours ago

Program Coordinator II - Graduate School of Biomedical Sciences

United States

Full-time

Remote

Mid Level

$63K/yr - $83K/yr

3+ years exp

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Responsibilities

Serve as key Coordinator liaison to the Office of Enrollment Management.

Coordinate with Enrollment Services on all issues pertaining to student enrollment and retention efforts.

Assist and support Program Managers during heavy recruitment periods as needed.

Partner with the Manager of Marketing, Program Managers and advising team to create effective yield management plans and assist in coordinating yield events.

In partnership with Manager of Marketing, compile analyze, and present admissions and retention statistics and generate periodic reports to School leadership.

Maintain a close collaborative relationship with academic and marketing team members to ensure that recruitment, admissions, retention, and communications initiatives align with program and School goals.

Work closely with PhD and Master’s Programs Managers for tracking and follow up of student retention initiatives including onboarding tracking, registration monitoring, milestone completion, degree auditing, and overall progression to degree completion.

Manage the Graduate School’s pre-enrollment process for new students, including liaising with Enrollment Services regarding all pre-enrollment requirements.

Provide timely feedback to Program Managers, Student Affairs, and other leaders regarding students’ academic progress and alert staff regarding potential issues.

Develop and execute a communication plan for all incoming students to ensure completion of pre-enrollment requirements.

Directly engage with Registrar team to update student records as needed. This includes ongoing monitoring of course grade submission, investigating missing grades, and resolving grading issues.

Work directly with Analytics and Evaluation team to refine existing or develop new tools to monitor student progress and track key academic activities.

Assist with program events and provide support to the Office of Student Affairs for major events, such as new student orientation, workshops, and other student engagement activities.

Qualification

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Higher Education ExperienceRecruitmentAdmissionsData AnalysisProject Management ApplicationsCloud-based Tools