171 applicants

Company

DICK'S Sporting Goods · 5 hours ago

Customer Service Specialist - Seasonal

United States

Full-time

Remote

Entry Level

1+ years exp

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Consumer GoodsE-Commerce

H1B Sponsor Likely

Insider Connection @DICK'S Sporting Goods

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Responsibilities

Identify Existing vs. NEW customer

Update customer details / validate all required information has been obtained

Confirm existing customer details, updating any required changes

Connect customer to specific sales rep (upon request), assigned the customer to a new sales rep, or execute a re-order – based on the needs of the customer

Collect call-back information if unable to service or pass along to a sales rep

Support The Sales Team

Product inquiries: pricing, availability, shipping charges, etc.

Order taking: Re-orders / web orders / etc.

Support The Finance Team

Assist the Accounting Coordinator with invoice data entry as needed

Assist the Accounts Receivable Coordinator with invoice distribution as needed

Expected to assist other areas (uniform production team, warehouse team, etc.) of the business as needed.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data EntryPhone SupportAccounting SupportSales Support

Required

Bachelor's Degree

<1 year of customer service, help desk, or related experience (retail oriented)

Company

DICK'S Sporting Goods

Glassdoor

3.7

Dick's Sporting Goods is an authentic full-line sporting goods retailer offering a broad assortment of brand name sporting goods equipment

Founded in 1948

Coraopolis, Pennsylvania, USA

10,001+ employees

http://www.dickssportinggoods.com

H1B Sponsorship

DICK'S Sporting Goods has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (11)

2022 (16)

2021 (18)

2020 (17)