Nathan Littauer Hospital & Nursing Home ยท 7 hours ago
Online Chat Representative
California, United States
Full-time
Remote
Entry Level
$31K/yr - $75K/yr
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Responsibilities
Respond to customer inquiries and provide support through online chat
Resolve customer issues and complaints in a professional and timely manner
Proactively engage with customers to ensure their needs are met
Document customer interactions and feedback for analysis
Collaborate with other team members to improve customer support processes
Qualification
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Required
Excellent written and verbal communication skills
Strong problem-solving and decision-making abilities
Ability to multitask and prioritize in a fast-paced environment
Proficiency in typing and computer skills
Preferred
Previous experience in customer service or a related field is a plus
Company
Nathan Littauer Hospital & Nursing Home
Nathan Littauer Hospital and Nursing Home and its Family of Health Services is committed to providing safe, high-quality health and wellness services, and improving the health of our communities in a caring, contemporary environment.
Founded in 1891
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
James Wellman, CHCIO, CDH-E, MSHCA
Vice President & Chief Information Officer
Devjit Roy
Chief Medical Officer
Company data provided by crunchbase
