Customer Success Business Analyst @ Qlik | Jobright.ai
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Qlik · 1 day ago

Customer Success Business Analyst

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AnalyticsBig Data
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H1B Sponsor Likelynote

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Responsibilities

Use your analytical skills to uncover trends and insights that improve decision-making and enhance performance across the Customer Success Organization.
Partner with teams across the business to solve challenges and deliver on shared goals, while also presenting your findings in ways that influence action.
Be the one who identifies opportunities for automation and efficiency, ensuring we work smarter, not harder.
Dive into customer segmentation and forecasting to drive targeted approaches that improve engagement and retention.
Present complex data insights to technical and non-technical audiences, empowering leaders to take action.
Identify and streamline processes to make data more accessible and impactful for the entire organization.
Support engagement and retention strategies by delivering accurate forecasting and tailored customer insights.
Maintain the highest standards of data quality and reliability to support our long-term goals.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data AnalysisQlik SenseSQLTableauPowerBIAdvanced ExcelPowerPointCustomer SegmentationForecastingProcess OptimizationData Quality

Required

A bachelor’s degree in Business, Finance, Statistics, Data Science, or a related field.
2+ years in data analysis, preferably in a SaaS or Customer Success environment.
Proficiency with Qlik Sense or similar tools (SQL, Tableau, PowerBI), plus advanced Excel and PowerPoint skills.
The ability to clearly present insights to both technical and non-technical stakeholders.

Benefits

Genuine career progression pathways and mentoring programs
Culture of innovation, technology, collaboration, and openness
Flexible, diverse, and international work environment
An extra “change the world” day plus another for personal development
Participation in our Corporate Responsibility Employee Programs
Comprehensive benefits package

Company

Qlik is a data analytics platform that helps businesses make better decisions through advanced data integration, quality, and analytics.

H1B Sponsorship

Qlik has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2022 (7)
2021 (15)
2020 (6)

Funding

Current Stage
Public Company
Total Funding
$12.5M
Key Investors
Abu Dhabi Investment AuthorityAccel
2024-11-11Secondary Market· undefined
2016-06-02Acquired· undefined
2016-01-01Post Ipo Equity· undefined

Leadership Team

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Mike Capone
CEO
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Charles Potter
CTO
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Company data provided by crunchbase
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