LawPracticeCLE ยท 5 hours ago
Full-Time Administrative Coordinator
Sarasota, FL
Full-time
Remote
Entry Level
Maximize your interview chancesLegal Services
U.S. Citizen Only
Hiring Manager
Logan Hamm
Insider Connection @LawPracticeCLE
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Responsibilities
Phone Management: Answer incoming calls and respond to voicemails promptly to keep messages at a minimum.
Customer Service Leadership: Oversee and manage the administrative email inbox to ensure timely and effective communication with customers.
Organizational Efficiency: Maintain uniformity in company programs and email inboxes; collaborate with team members to develop and streamline organizational processes.
Email Marketing Maintenance: Oversee and clean up the company email marketing account to ensure accuracy and relevance.
Accreditation Assistance: Support the Operations Coordinator with accreditation-related needs.
Administrative Support: Provide assistance to the Administrative Coordinator as needed.
Certificate Issuance: Issue certificates of attendance to course participants.
Encourage Product Up-selling
Speaker Recruitment Support: Provide assistance to the Recruitment team.
Database Maintenance: Clean up contacts and verify accurate bar information in the database.
Coupon Code Creation: Create and manage coupon codes for promotions.
Subscription Management: Provide complimentary LPCLE Unlimited subscriptions to speakers.
Order Processing: Contact customers with failed orders to assist in payment processing.
Course Registrant Communication: Reach out to registrants for rescheduled or canceled courses.
Qualification
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Required
Highly organized and proactive
Located in the eastern time zone
Ability to manage communication channels
Enhance customer service
Ensure smooth operation of various administrative functions
Answer incoming calls and respond to voicemails promptly
Oversee and manage the administrative email inbox
Maintain uniformity in company programs and email inboxes
Collaborate with team members to develop and streamline organizational processes
Oversee and clean up the company email marketing account
Support the Operations Coordinator with accreditation-related needs
Provide assistance to the Administrative Coordinator as needed
Issue certificates of attendance to course participants
Encourage product up-selling
Provide assistance to the Recruitment team
Clean up contacts and verify accurate bar information in the database
Create and manage coupon codes for promotions
Provide complimentary LPCLE Unlimited subscriptions to speakers
Contact customers with failed orders to assist in payment processing
Reach out to registrants for rescheduled or canceled courses
Excellent organizational skills
Strong customer service orientation
Ability to manage multiple tasks efficiently
Detail-oriented
Enjoy working in a dynamic environment
Company
LawPracticeCLE
LawPracticeCLE is a national continuing legal education company designed to provide education on current and trending issues in the legal world to judges, attorneys, paralegals and other interested business professionals.
Founded in 2018
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Hamm
Co-Founder & Chief Operating Officer
Company data provided by crunchbase
