United States of Africa · 6 hours ago

Director of UX Research

United States

Full-time

Remote

Director/Executive

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Non-profit Organizations

Hiring Manager

Irewande B. Kolawole

Insider Connection @United States of Africa

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Responsibilities

Maintain an accurate and current understanding of the active UX Research projects being worked on by the team.

Build and manage a high performing team including research, UX design and product analytics.

Create an open and collaborative culture based on trust in the UX Research team.

Set clear expectations and goals for UX Researchers while holding them accountable for success.

Provide clear, actionable feedback and support to develop and grow UX Researchers.

Actively contribute to the UX Research team culture, processes, and documentation.

Regularly sync with Product Management Directors to understand strategy, discover blockers, manage quality, and help ensure UX Research prioritization.

Qualification

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UX ResearchQuantitative research methodsQualitative research methodsManaging UX ResearchersDriving change through UX ResearchEnd-to-end project managementScreenerTest plan creationCollaboration skills

Required

Deep knowledge in the field of UX Research with a proven understanding of quantitative and qualitative research methods.

Experience managing UX Researchers who focus on enterprise, developer, and/or business tools.

Outstanding communicator both verbally and in writing and excellent collaboration skills.

A proven record of driving change through UX Research and passion for the field of UX Research.

Portfolio of work as a research practitioner on large end-to-end projects, demonstrating craft from screener and test plan creation to moderation/facilitation, and storytelling to socialize results and recommendations.