City of Boston · 6 hours ago

Energy Advocate

Boston, MA

Full-time

Remote

Entry Level

2+ years exp

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Responsibilities

Conducts in-person and digital outreach to Boston residents and small businesses in the four priority neighborhoods to raise awareness of and increase participation in Mass Save programs.

Actively communicates with community members to guide them through the application process and facilitate communication with stakeholders to address program participation barriers.

Develops and implements a community-based social marketing campaign to promote community-wide behavioral change by collaborating across a diverse group of partners.

Identifies, attends, and tables or presents at community events.

Assists community members who need support and guidance to enroll in Mass Save programs.

Tracks and records barriers to program participation in collaboration with utility partners.

Supports coordination between program vendors and community members to increase program participation rates.

Attends biweekly meetings with All In Energy and program partners.

Participates in trainings provided through the Community First Partnership.

Submits reports to All In Energy to support tracking and exploring solutions to program participation barriers.

Performs related duties as required.

Qualification

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Fluency in EnglishEnvironmental JusticeMass Save ProgramsComputer SkillsMS SuiteProject ManagementSpanishHaitian CreoleVietnameseCape Verdean CreoleAdobeArcGIS

Required

Two (2) years of full-time, or equivalent part-time, experience in customer service, community organizing, and/or community outreach. A bachelor's degree in a related field may be substituted for two (2) years of the required experience.

Strong interest in working to achieve Boston's climate goals

Strong verbal, written, and presentation skills for communicating with a diverse audience

Comfortable communicating with a variety of residents, small business owners, and other stakeholders in person, by phone, & over email.

Strong organizational and project management skills with attention to detail and ability to handle multiple and diverse tasks.

Strong interpersonal skills and ability to work effectively as part of a team

Energy, creativity, and entrepreneurship.

Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

Ability to exercise good judgment and focus on detail as required by the job.