CommandLink · 8 hours ago

Circuit Delivery Coordinator

United States

Full-time

Remote

Entry Level

$45K/yr - $60K/yr

1+ years exp

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Responsibilities

Support assigned project managers and the PM team in the provisioning of new orders to business customers for internet, voice, and SDWAN services.

Process carrier orders, including but not limited to, new services, upgrades, moves, changes, and disconnects.

Ordering Voice Services including Phones & Porting Numbers

Request & Manage Dispatches

Manage third-party resources, both internal and contracted, to ensure timely delivery of customer orders meeting specified quality standards.

Communicate regularly with project managers, providing updates throughout the delivery cycle.

Prioritize and manage daily workload effectively.

Drive escalations as necessary to achieve results and act as a liaison for customer or carrier orders.

Ensure timely and effective communication with customers, vendors, sales teams, and peer organizations.

Status large project installations, communicating order status accurately.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Telecommunications experienceInternet Circuit orderingVOIP experienceMicrosoft Office proficiencyProject management skillsCustomer service skillsProblem-solving abilities